Japanese Speaking Interpreter

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia JAC Malaysia Full time

Contract type:

  • Permanent
  • Location:
  • Kuala Lumpur
  • Specialisation:
  • Business Process Outsourcing & Global Business Service
  • Reference:
  • PR/ Contact details:
  • Shuya Looi
  • Job published:


January 30, :01
  • Company Background : BPO company support for medical industry
  • Provide interpretation between healthcare providers and Japanesespeaking patients during medical appointments, examinations, and discussions.
  • Ensure clarity and accuracy in conveying medical information, instructions, and treatment plans.
  • Maintain confidentiality and accurately document interpreted conversations in medical records.
  • Assist in translating written medical documents, prescriptions, and discharge instructions as needed.
  • Provide excellent customer service to patients, healthcare professionals, and other stakeholders.
  • Manage interactions with a courteous and professional demeanor.
  • Demonstrate active listening skills and the ability to provide assistance in a friendly and empathetic manner.
  • Understand and respond to the emotional and cultural needs of patients.

Job Requirements:

  • Bilingual Proficiency: Fluency in both English and Japanese (N2 and above) is essential.
  • Excellent oral and written communication skills in both languages to accurately interpret medical information.
  • Able to work in 24/7 rotating shift.
  • An understanding of medical terminology is crucial to effectively interpret conversations between healthcare professionals and patients.
  • Familiarity with common medical conditions, treatments, and procedures is highly beneficial.
  • Excellent customer service skills are essential for effectively managing interactions with patients, healthcare professionals, and other stakeholders.
  • Active listening skills and the ability to provide assistance in a friendly and empathetic manner.
- #LI-JACMY
- #statekl

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