Japanese Speaking Chat Support

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time
Hi Japanese Speaking job seekers

Application form link:

- ______________

Job Description Summary:

Responsibilities:

  • Route customer inquiries through appropriate support channels for efficient resolution.
  • Manage escalations effectively, tracking and escalating as needed to ensure timely resolution.
  • Adhere meticulously to established procedures, including call flows, work processes, and complaint management protocols.
  • Take ownership of customer satisfaction, exhibiting a strong customercentric approach.

Requirement

  • Opens for Japanese speaker who has N2 above.
  • Strong typing skills with high accuracy and speed.
  • Experience in customer service or a related field is preferred, but recent graduates are also welcome to apply.
Shunta Takai / EPS Consultants

Pay:
RM7, RM8,500.00 per month

Schedule:

  • Evening shift
  • Night shift
  • Rotational shift

Language:

  • Japanese (JLPT N2 above) (required)


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