5-day Work Sales Admin whatsapp

2 weeks ago

Johor Bahru, Johor, Malaysia DD Online Services & Enterprise Full time

Responsibilities:

  • Manage the order processing workflow, including but not limited to invoicing, tracking order progress, and arranging shipment of goods.
  • Communicate and coordinate with customers to ensure timely delivery of orders, and promptly address any issues or concerns that may arise.
  • Maintain customer relationships, handle customer complaints and inquiries, ensuring customer satisfaction meets or exceeds expectations.
  • Collaborate closely with internal teams, including sales, logistics, and quality control departments, to ensure smooth order processing.
  • Collect and analyze order data, provide feedback on order processing efficiency and customer requirements, and make recommendations for workflow improvements.

Job Requirements:

  • Minimum of a Diploma or equivalent qualification.
  • At least 3 years or more of relevant work experience.
  • Proficiency in Chinese is an additional advantage.
  • Ability to problemsolve and adapt, maintaining composure under pressure and effectively handling unforeseen circumstances.
  • Proficiency in using office software such as Microsoft Office, with experience being preferred.
  • Possess a team spirit, able to work efficiently in a multitasking environment.

Pay:
RM2, RM5,000.00 per month

Education:

  • STM/STPM (preferred)

Experience:

  • Administration: 3 years (preferred)

Language:

  • Mandarin (preferred)

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