Native Korean- Customer Service

1 week ago


Cyberjaya, Selangor, Malaysia Estrada International Staffing Solution Full time

Vacancy:
*Native Korean

  • Customer Service*
    Location: Cyber Jaya, Malaysia.

Salary Max:
RM10,000

Process:
Travel Account (Aviation)

Language:

Korean + English

Headcounts:10

Joining Date:
August 14th

Work hour:
Normal Working hour.

Bachelor 's degree required

Role & Responsibilities:

  • Take call and provide accurate answer to customer queries.
  • Delivery excellent customer support & services and offering patient assistance at all times.
  • Respond to customer's inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses).
  • Deliver customers support & services effectively through active communications.
  • Meet and exceed all key performance indicators set by the company and the client.
*NOTE: The paperwork and relocation expenses will be handled by the company*
Job Types: Full-time, Permanent

Salary:
From RM10,000.00 per month

Benefits:

  • Flexible schedule
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Cyberjaya: Reliably commute or willing to relocate with an employerprovided relocation package (required)

Education:

  • Bachelor's (required)

Experience:

Customer Care Specialist: 2 years (preferred)

Language:

  • Mandarin (preferred)
  • Korean (required)
Application Deadline: 08/14/2023

Expected Start Date: 08/14/2023

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