L3 Technical Support- Korean Speaker

Responsibilities Handson experience working with ticketing tools and SLA governed environment. Escalate issues (when required) to the appropriate channel. Record, track, and document customer interaction in ticketing system. Help Support delivery teams by working closely in getting the support cases assigned to support engineers as per the support plan of...

Office managers oversee the administrative work that clerical workers are commissioned to perform in various types of organisations or associations. They perform micromanagement and maintain a close view of administrative processes such as such as controlling correspondence, designing filing systems, reviewing and approving supply requisitions, assigning and...

Technical Skills: Good experience and exposure to Linux/Unix Technical troubleshooting/ debugging experience, programming experience, scripting knowledge, good knowledge in database, SQL queries will be added plus Basic knowledge of macros. Basic knowledge on Cluster and Active Directory Usage of MS Office suite (MS Outlook, MS Word and MS Excel) & Open...

Responsibilities: Take ownership of incoming help requests from end users and document all pertinent customer information. Handson experience working with ticketing tools and SLA governed environment Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel. Record, track, and document the problemsolving process all the...

Technical Skills: Excellent clientfacing skills Excellent listening skills Excellent written and verbal communication skills Ability to speak and write clearly and accurately Strong problemsolving and multitasking skills High proficiency in using computers. Good experience and exposure to Linux/Unix Technical troubleshooting/ debugging experience,...

Responsibilities: Take ownership of incoming help requests from end users and document all pertinent customer information. Handson experience working with ticketing tools and SLA governed environment. Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving process all the...

IT Service Desk/ Helpdesk Japanese /Korean Speaker At least JLPT N Training is provided.- for Korean speaker at least TOPIK Level 5-6Salary: RM4, RM5,000.00 per monthBenefits: Health insuranceSchedule: Monday to FridayAbility to commute/relocate: Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)Language: Korean...

Customer Service Korean Natives Only - CyberjayaRole :Customer Service _ Native KoreanJob Type : Permanent JobLocation : Cyberjaya 63000Qualification: Degree/ DiplomaWorking Hours:RotationalWorking Days: Monday - Sunday / 5 Days in a week (On rotational includes Weekend)Off Days: 2 Days (On Rotational)Salary : RM8,500 - RM 10000Send Resume : Connect on...

Vacancy: *Native Korean Customer Service*Location: Cyber Jaya, Malaysia.Salary Max:RM10,000Process:Travel Account (Aviation)Language: Korean + EnglishHeadcounts:10Joining Date:August 14thWork hour: Normal Working hour.Bachelor 's degree requiredRole & Responsibilities: Take call and provide accurate answer to customer queries. Delivery excellent customer...

Role:Any OtherTimings:Shifting Schedule (Permanent)Industry:OtherProcess:ChatFunctional Area:Any OtherWork Mode:Work from officeKey Skills: Korean Language text reviewer message review Position Summary and Responsibilities: A Text reviewer Associate's role is to handle all chat from ingame and categorize toappropriate field. Reviewing online content like...

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products, warranty support, services Gather customer's information and determine the issue by evaluating and analyzing the symptoms Diagnose and resolve technical hardware and software issues Research required information using available...

BackStaff Information Security(L3 SOC): Cyberjaya, Malaysia Information Technology 38091mail_outlineGet future jobs matching this search***Job Description:WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that...

Job Description: We are seeking a motivated and customer-focused individual to join our IT support helpdesk team. As a fluent Cantonese speaker, you will play a crucial role in providing technical assistance and support to our Cantonese-speaking users.Responsibilities: Troubleshoot technical issues related to hardware, software, and network connectivity for...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracked, and escalated as required Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint...

Responsibilities: To handle and respond to enquiries and liaisons with customers To be responsible in resolving customer support issues To raise internal work requests to ensure customer requests, enquiries aboutproducts and services are met and internal requests are followed up in the interestof customer satisfactions. To effectively assist the Manager in...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

_Subject Matter Expert, Korean_About the Role:The responsibility of the SME (Team Lead) will make sure the team is meeting the targets and acting as team leader back up.Skill: Experience in Communication & Content ModerationResponsibilities: One should be ok watching the egregious/sensitive content To be responsible for meeting all agreed client SLAs and...

Vacancy:Chat Support Mandarin SpeakerLocation: Cyberjaya, MalaysiaSalary: Basic: RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift AllowanceLanguage: Mandarin + EnglishWorking Hour: 24*7 RotationalEducation/Requirement: Degree with experience or Diploma holder with 1 yrs exp or SPM with 2 yrs expJoining Date : Immediate (27th May, 2024)Headcount:...