Education Consultant

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia 51Talk Full time

Job Highlights

  • Walking distance from LRT station
  • Exposure to listed MNC and career growth
  • Positive working environment & friendly colleagues

Responsibilities:

  • Establish a good relationship with paid users through telephone and online communication, and provide periodic onetoone learning services.
  • Supervise paid users, provide feedback and suggestions on learning, answer their questions and help them achieve their learning goals.
  • Be responsible for the renewal performance of paid users and improve the renewal rate of users.
  • Complete work plan and monthly renewal sales tasks on time, and maintain student database.
  • Improve customer satisfaction and expand customer resources, promote recommendation and referral among users.
  • Participate in meetings and training regularly, complete daily sales reports and other work.
  • Complete other work assigned by the supervisor.

Requirements:

  • SPM and above.
  • Passionate about the Education Industry.
  • Excellent communication and customer relationship management skills.
  • Fluent in English, Malay, and Mandarin.

Benefits:

  • 5 days of work per week, 8 working hours per day.
  • Competitive salary and commission package.
  • Basic salary, allowance, commission, and monthly bonus.
  • EPF, SOCSO, and Medical Reimbursement.
  • Entitled to annual leaves.
  • Team building activities.
  • Opportunities for promotion and career development.
  • Training provided.
  • Passionate working culture.

Salary:
RM3, RM7,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift

Supplemental pay types:

  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Education:

  • STM/STPM (required)

Experience:

  • 2 years Telemarketing (required)

Language:

  • Chinese (required)
  • English (required)

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