Infrastructure Operations Manager
1 week ago
Experience:
Infrastructure Operation Manager
Skills:
Infrastructure Operation Manager
Role:
Infrastructure Operations Manager:
- Demonstrated operations manager with experience in people management, technical support as well as datacenter operations, which covers the scope of capacity planning, racks delivery, installation, decommission and incident management.
- Guide the improvement of processes and procedures on a continuous basis and manage team and staff performance.
- Responsible for managing a team of 7/24 operations to provide overall datacenter support in hardware and network equipment.
- SLA Reporting and governance
- Customer engagement
The responsibilities include:
- Manage the performance of team(s) of data center operation processionals
- Ensure effective and efficient management of daytoday data center operations
continuously strive to improve our Customer Experience
BASIC QUALIFICATIONS- Minimum 5 years of people management experience with direct reports as their performance manager- In-depth knowledge and experience of change, problem and incident management- Demonstrated communication skill in presentation, open discussion, team coaching- Fluent English verbal and written proficiency- Financial understanding in billing, invoices, PO etc.
PREFERRED QUALIFICATIONS- In-depth knowledge on data center operations, processes and continuous processes improvement- Experience in data center Safety and Security measures- Data mining/analysis skill- ITIL Foundation, PMP, Lean, Six Sigma and/or Risk related certifications
- Data Center related certification
- CDCP/S/E, CDCMP/TP
- Linux certification and/or administration experience
- RHCSA/RHCE, LPIC, Linux+
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