Outlet Manager/chef Manager

1 week ago


Masai, Johor, Malaysia SHF Services (M) Sdn Bhd Full time
_


LOCATION:
REAL Private and International Schools, Johor Bahru Campus,2361, Persiaran Sri Plentong, Bandar Baru Permas Jaya, 81750 Masai, Johor.
_

  • To be polite, professional, and friendly at all times with customers, clients and colleagues
  • To ensure the highest level of customer care is adhered to at all times
  • To demonstrate a cando attitude towards individual customer requests and strive to exceed customer expectations
  • Takes personal responsibility for correcting customerservice problems
  • Assist team before, during and after service
  • Seeks out client's current and future needs
  • Ensure all company innovations are correctly implemented (where applicable) & Identify any additional opportunities and discuss with the line manager
  • Allocate duties to the team, supervising and assisting
  • Coaches team to take corrective action as necessary and ensures followthrough
  • Carry out appropriate training for all team members
  • Explains the reasons for decisions
  • Ensures the team has all the necessary information needed to meet its objectives
  • Prioritize work, monitor standards and conduct regular quality audits
  • Comply with company and client Health, Safety and Food Safety legislation

Requirements:

  • Proven work experience as an Outlet Manager, or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait for staff
  • Strong leadership, motivation, and people skills
  • Acute financial management skills
  • At least 5 Year(s) of working experience in the related field is required for this position.
  • Required Skill(s): MANAGING, FOOD PREPARATION

Pay:
RM4, RM5,000.00 per month

Benefits:

  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Attendance bonus

Ability to commute/relocate:

  • Masai: Reliably commute or planning to relocate before starting work (required)

Experience:

  • MANAGER ROLE: 5 years (required)

Location:

  • Masai (required)

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