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After-sales Service Manager
2 weeks ago
After-Sales Service Manager
Salary:
RM10,000- RM25,000
Working location:
India
Mandarin Speaking is preferred
Responsibilities:
- Manage the after-sales team and service providers, and build the after-sales service platform;
- Based on the management framework of the company and the headquarters, implement various service policies, procedures and systems in the Indian branch;
- Manage the daily service operation, review and supervise after-sales service assetsand service fees of the Indian branch;
- Monitor and handle the Public opinion(including complaints), maintain customer relationship and maintain a high level of customer satisfaction, and assistance in handling emergencies.
Job Requirements:
- Business Administration, Electronic information engineering and other related majors are preferred;
- More than 5 years of working experience in after-sales service, experience in
- Household Appliance Manufacturing is preferred;
- Excellent communication and management skills;
- Fluency in written and spoken Chinese and English;
- Be willing to relocate to India, based on assignments and business need.
Salary:
From RM10,000.00 per month
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