Process Improvement Analyst

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia British American Tobacco Full time

BAT is evolving at pace - truly like no other organisation.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey

BAT DIGITAL BUSINESS SOLUTION
IS LOOKING FOR A PROCESS IMPROVEMENT ANALYST

SENIORITY LEVEL:
Junior Management Level

FUNCTION:
DBS - Business Optimisation Center

SALARY RANGE:
Starting at RM 8, excellent benefits + market leading bonus

LOCATION:
Bandar Sunway, Selangor, Malaysia

ROLE POSITIONING AND OBJECTIVES

Reports to:
PDTE Product Costing

Reporting Level:
Manages Self

Geographic Scope:
Selangor, Malaysia

WHAT YOU WILL BE ACCOUNTABLE FOR

  • Engages with GBS R2R Hubs, CoEs and business representatives for the product costing functional area to identify and validate process improvement and define efficient solutions for gaps identified;
  • Participates in the functional global process improvement, alignment, and decisionmaking forums [Focus Groups and Design Review Group Meetings] presenting proposals and chipping in to the solutioning approach;
  • Supports the progression of local/regional/global system and process changes [permanent or temporary waivers] ensuring that the accurate governance and controls are consistently applied;
  • In collaboration with relevant IDT representatives, GBS teams and other relevant teams, provides input on the process (re)design and supports the implementation of related system changes / new tools;
  • Supports the development of action plans for variances as identified throughout the quality audit process and implements corrective and preventative actions;
  • Supports on the effective project management of all relevant initiatives' portfolio [small/medium size], monitoring implementation, progress against the plan and ensure action plans are in place to mitigate identified risks;
  • Contributes to the identification of continuous improvement initiatives [small/medium size] and the efficient design/redesign of the R2R template for the product costing process area, but also crossfunctionally/crosssubfunctionally;
  • Monitors benefits delivery for the improvement initiatives;
  • Supports the building of arguments that provide compelling mentorship on how proposed change will build value to the business moving forward;
  • Monitors the accuracy and relevance of performance standards including the evaluation of performance metrics, reporting, and making recommendations as required;
  • Ensures close working relationship with Functional CoE teams, Functional DBS teams, BOC as well as other collaborators as required;
  • Interacts and provides valuable points of view with teams and stakeholders and contribute to productive decisionmaking conversations;
  • Communicates effectively via all channels;
  • Collaborate with other teams to exchange knowledge, best practices, and opportunities for improvement;
  • Promote strong teamwork and cross functional/departmental collaboration;

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

  • Proven expertise in the relevant R2R functional areas [ Product Costing] in a multinational environment with at least 23 years' experience in a similar role focusing on process improvement;
  • Good IT understanding of R2R technology field (proven experience is an advantage);
  • Practical experience in managing project assignments;
  • Relevant working experience in a multinational matrix organization;
  • Ability to develop, communicate and deliver clear action plans;
  • Good eye for business, having a solution mentality and out of the box thinking;
  • Committed to results;
  • Experienced in Change management and Project Management;
  • Good understanding in variance analysis and financial analysis

WE ARE BAT
At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation.
See what is possible for you at BAT.

  • Global Top Employer with 53,000 BAT people across more than 180 markets
  • Brands sold in over 200 markets, made in 44 factories in 42 countries
  • Newly established Tech Hubs building worldclass capabilities for innovation in 4 strategic locations
  • Diversity leader in the Financial Times and International Women's Day Best Practice winner
  • Seal Award winner one of 50 most sustainable companies

BELONGING, ACHIEVING, TOGETHER
Collaboration, diversity and teamwork underpin everything we do here at BAT.

We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals.

**Come bring your difference

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