Assistant Manager, Process Improvements

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time
Assistant Manager, Process Improvements & Partnerships

If you are looking to excel and make a difference, take a closer look at us...

Functional (job responsibilities)

  • To assist in creating a platform and proposition to ease and entice PFS product xselling
  • To assist to revamp and simplify onboarding process and centralizing potential friction points from front liners
  • To assist in executing and act as main point of contact for cross functional marketing, product development/bundling
  • Interface with crossfunctional business partners to help facilitate external channel communication & coordination
  • Maintain an extreme focus on detail while managing projects spanning multiple products/channels. Audit key steps to ensure flawless execution.

Managerial (team/group responsibilities)

  • Work with product team and relevant stakeholders to ensure new development and new initiatives on track.
  • Work with marketing team to create opportunities and initiatives to achieve revenue targets and cost efficiencies.
  • Support budget setting, tracking, and invoice reconciliation across multiple products & channels.

Organizational (organizational responsibilities)

  • To collaborate and create synergistic partnership with other stakeholders in Credit, PFS and BCB to drive a common goal towards creating a onestop solution contact point that optimizes the risk and return equation on a consistent and sustainable approach;
  • Responsibility to our franchise to put HLB's long term interests ahead of short term gains.

Education/Qualification:

  • Malaysian citizen.
  • Strong business acumen, financial discipline and business analytical skills.
  • Excellent interpersonal and communication skills.
  • A team player with leadership skills.
  • Strong stakeholder management skills.
About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage.

Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers.

Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

Job ID JR

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