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Customer Service Executive
1 week ago
- Conducting surveys and writing reports based on customer feedback on products and services.
- Providing customers with clear instructions to resolve issues.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Generate sales leads
- Excellent in negotiation with leads
- Able to work with minimum supervision
Job Types:
Full-time, Permanent
Salary:
From RM2,000.00 per month
Schedule:
- Monday to Friday
- Weekend jobs
Education:
- STM/STPM (preferred)
Experience:
Customer Care Specialist: 2 years (preferred)
Language:
- Mandarin (preferred)
- Bahasa (preferred)
Ability to Commute:
- Rawang (required)
Ability to Relocate:
- Rawang: Relocate before starting work (required)
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