Customer Service Executive

1 week ago


Rawang, Selangor, Malaysia FA STAR SDN BHD Full time
Relaying extensive product information to customers.

  • Conducting surveys and writing reports based on customer feedback on products and services.
  • Providing customers with clear instructions to resolve issues.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Generate sales leads
  • Excellent in negotiation with leads
  • Able to work with minimum supervision

Job Types:
Full-time, Permanent

Salary:
From RM2,000.00 per month

Schedule:

  • Monday to Friday
  • Weekend jobs

Education:

  • STM/STPM (preferred)

Experience:

Customer Care Specialist: 2 years (preferred)

Language:

  • Mandarin (preferred)
  • Bahasa (preferred)

Ability to Commute:

  • Rawang (required)

Ability to Relocate:

  • Rawang: Relocate before starting work (required)


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