Customer Services

We are looking for Customer Services Executive to act as a liaison between document processing and all import and export shipment details. Our client is located in Klang, and is a full-service logistics & cargo company. They provide storage and transportation services catering to various cargo types, such as hazardous, perishables, temperature-sensitive and...

To support commercial team. Customer service and able to resolve problems. Track customer's monthly collection and outstanding payments. Any adhoc tasks as assigned by the Management.Pay: RM2, RM2,500.00 per monthBenefits: Free parking Opportunities for promotionSchedule: Monday to FridayExpected Start Date: 06/01/2024

Responsibilities: Arranging & overseeing export and import shipment Arrange local and overseas transportation (Sea & Air) Handle correspondence with local or overseas agents Liaise with carriers/shipping agent to ensure shipment is delivered on time Provide shipment quotes for customers and set up shipments as required by customers. To liaise with customers...

Responsibilities: Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent's or customer's requirements. Communicate and build good rapport and relationship with customers, agents, liners and coloaders. Organize workflow to meet the time frame requirement...

A. PrimaryInternal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent's or customer's requirements.Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders.Organize workflow to meet the time frame requirement of...

Respond to guest inquiries, concerns, and complaints promptly and professionally. Provide information to guests about the resort, its amenities, and nearby attention. Assist guests with making reservations for activities and events. Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that guests' needs...

Key Responsibilities: Schedule service appointments for customers** Resolve customer complaints quickly and effectively- Follow up with customers to ensure satisfaction- Maintain a friendly and professional attitude- Respond promptly to customer inquiries- Build strong relationships with customers- Understand customer concerns- Coordinate with other...

Responsibilities: Manage large amounts of incoming chat/message from customers. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationship and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer...

RESPONSIBILITIES: Handle customers request for import and export shipments. Prepare booking report for internal & external reference. Update service schedule and monitor containers spacing. Handle import related jobs (NOA / manifest / DMDT / deposit etc) Prepare relevant export documentation ie BL draft, final BL copy, invoice and etc. Follow up payment with...

RESPONSIBILITIES: Handle customers request for import and export shipments. Prepare booking report for internal & external reference. Update service schedule and monitor containers spacing. Handle import related jobs (NOA / manifest / DMDT / deposit etc) Prepare relevant export documentation ie BL draft, final BL copy, invoice and etc. Follow up payment with...

We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Specialists, providing unrivalled support to our clients.PositionCustomer Service Specialist (Mandarin...

Delivering a comprehensive service to enquiring customers Possibly delegating certain customer enquiries to specific terms Keeping a record of customer interaction and details of actions taken Communicating with internal teams to discuss sales target Generating sales leads, building sustainable relationships where necessary Actively participate in and drive...

Optimize customer service experience, create engaged customers and facilitate organic growth. Take ownership of customers issues and follow problems through to resolution. Establish a clear mission and initiate strategies focused towards that mission. Setup service procedures, policies and standards. Keep accurate records and document customer service...

Customer service is at the heart of operations for any service oriented company. In the shipping industry, we generally to take customer service very seriously. A good company will have managers who are continuously checking in with customer service representatives (CSR's) to ensure there are no outstanding customer complaints and all company policies are...

Resolve customer complaints and issues effectively and efficiently. Provide information about products and services, including pricing and availability. Identify and escalate priority issues to appropriate departments. Keep records of customer interactions and transactions. Follow communication procedures, guidelines, and policies. Good Communication skills...

Help manage current customer accounts. Deal with a high volume of inbound and outbound phone cells. Maintain relationships with carriers and customerps. Solve customer and carrier problems and help solve issues. Provide shipment quotes for customers and set up shipments as required by customers Excellent multitasksing skills whithin their work space as well...

Responsibilities for Customer Service ExecAs a Customer Service Exec, you will be the first point of contact for our company. Our Exec's duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence...

Handle customer payment record, audit of payment record client, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.Skills...

In year 2015, Pacific Star Group is proud to establish their newest addition to the Group Star Concord Logistics Sdn Bhd in Malaysia with offices in Port Klang, Pasir Gudang and Penang. Star Concord Logistics Sdn Bhd is also supported by 39 branches and with over 370 agents worldwide. Using our group expertise and knowledge in consolidation, we are able to...

Customer service (communication in Korean). Stock control Planning for productioncompany description: R&D / manufacturer of automotive rear view camera, other automotive electronics, equipmentBusiness sector:Camera Related Product - automotive rear view camera, smart mirror camera, camera monitoring system, DMS/IMS camera Other Automotive electronics...