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Branch Supervisor

3 months ago

Banting, Selangor, Malaysia Toong Star Sdn Bhd Full time

WE ARE HIRING

BRANCH SUPERVISOR - BANTING

JOB DESCRIPTION
Operation

  • To carry out day to day operations and improve retail's performance in term of sales revenue, cost control, customer's awareness and staff development
  • To lead & assist Branch Head in manage and prevail retail operation functions and performances; involving duties in shop assistant, opening and closing of shop, cash handling of daily sales, merchandising restocking, administration, and stock receipt reports as well in sales reports
  • Assist in controlling outlet's operating expenses and billings
  • Communicate and coordinate with other departments and PICs in ensuring the smooth execution and high level of quality for all operation activities of outlet
  • Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets and reports to relevant person in charge
  • Ensure & improve staff performance & productivity
Sales and Marketing

  • Assist in monitoring outlet's sales performance and drive the team to achieve the sales target
  • Ensure pricing and display of merchandise items are correctly label and up to
Company's standard practice

Inventory

  • Monitor and handling of housekeeping and the ordering process of retail's stocks
  • Planning, coordination, recording and process control of incoming & outgoing stock; including preparation of stock report, stock conditions and expiry details
Talent Acquisition & Management

  • Ensure sufficient manpower for retail by working actively alongside with HR on recruitment
  • Scheduling and planning for sufficient manpower for daily operation
  • Oversee the staff's activities and work performance within their assigned area
  • Assist in providing onthe job training for new and existing staff as required
Administration & Ad-hoc

  • Ensure compliance with Company's policies and operational guidelines
  • Report to Branch Head or Management on progress and issues
  • To ensure good housekeeping, cleanliness, tidiness and effective display of merchandise and outlet as a whole
Customer Service

  • Ensure high levels of customer satisfaction through excellent services; mastering product knowledge; actively involved in handling customer's enquiries, complaints and issues
  • Provide solution to customers
Ad-Hoc Task

  • Participate in any adhoc projects/tasks as assigned by the management

QUALIFICATIONS

  • Diploma/Bachelor's degree in Business, Retail Management, or a related field.
  • At least 5 Years of working experience in the related field is required for the positions. Proven experience in retail sales and operations, with a focus on achieving sales targets and maximizing profitability.
  • Required language(s): Bahasa Malaysia & English. Mandarin speaker will be added advantage.
  • Strong leadership, communication, and interpersonal skills.
  • Analytical mindset with proficiency in data analysis and reporting.
  • Willing to works 6 days per weeks and able to work on weekend & Public
Holidays.

  • Possess own transport and willing to travel in Klang Valley and outstation if required.
Puan Eiza) for more details.

Toong Star Sdn Bhd
No 57, 59, 61 & 63
Jalan Sultan Alam Shah
Bandar Banting
42700 Banting
Selangor

Pay:
RM3, RM4,500.00 per month

Schedule:

  • Day shift
  • Holidays
  • Weekend jobs

Supplemental pay types:

  • Commission pay

Education:

  • Diploma/Advanced Diploma (required)

Experience:

  • Retail management: 5 years (required)
Application Deadline: 07/06/2024

Expected Start Date: 06/17/2024