Store Manager Branch Supervisor

5 months ago


Banting, Malaysia Artemis Solutions Recruitment Agency Full time

Operation

To carry out day to day operations and improve retail’s performance in term of sales revenue, cost control, customer’s awareness and staff development

To lead & assist Branch Head in manage and prevail retail operation functions and performances; involving duties in shop assistant, opening and closing of shop, cash handling of daily sales, merchandising restocking, administration, and stock receipt reports as well in sales reports

Assist in controlling outlet’s operating expenses and billings

Communicate and coordinate with other departments and PICs in ensuring the smooth execution and high level of quality for all operation activities of outlet

Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets and reports to relevant person in charge

Ensure & improve staff performance & productivity

Sales and Marketing

Assist in monitoring outlet’s sales performance and drive the team to achieve the sales target

Ensure pricing and display of merchandise items are correctly label and up to Company’s standard practice

Inventory

Monitor and handling of housekeeping and the ordering process of retail’s stocks

Planning, coordination, recording and process control of incoming & outgoing stock; including preparation of stock report, stock conditions and expiry details

Team Management

Ensure sufficient manpower for retail by working actively alongside with HR on recruitment

Scheduling and planning for sufficient manpower for daily operation

Oversee the staff’s activities and work performance within their assigned area

Assist in providing on-the job training for new and existing staff as required

Customer Service

Ensure high levels of customer satisfaction through excellent services; mastering product knowledge; actively involved in handling customer’s enquiries, complaints and issues

Provide solution to customers

Administration & Ad-hoc

Ensure compliance with Company’s policies and operational guidelines

Report to Branch Head or Management on progress and issues

To ensure good housekeeping, cleanliness, tidiness and effective display of merchandise and outlet as a whole

**Requirements**:
Diploma/Bachelor's degree in Business, Retail Management, or a related field.

At least 5 years of working experience in the related field is required. Proven experience in team management, retail sales and operations, with a focus on achieving sales targets and maximizing profitability.

Required language(s): Bahasa Malaysia & English. Mandarin speaker will be added advantage.

Strong leadership, communication, and interpersonal skills.

Analytical mindset with proficiency in data analysis and reporting.

Willing to work 6 days per weeks and able to work on weekend & Public Holidays.

Possess own transport and willing to travel in Klang Valley and outstation if required.

Pay: RM2,800.00 - RM4,000.00 per month

Supplemental pay types:

- Commission pay

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales: 5 years (preferred)

Willingness to travel:

- 25% (preferred)



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