Outlet Manager

**Responsibilities**:

- Checks the preparation of restaurant to be ready for service.
- Ensure prompt and courteous service.
- Checks that food and beverage orders are delivered as per standard operating procedures.
- Trains all crew, supervisors, and managers to be fully aware of content, preparations, and

presentation of all menu items. Handles and resolves customer request and complaint

positively, professional manner and to a win-win situation.
- To plan sufficient staff at designated workstation throughout daily operation accordingly.
- Ensures all items and condiments are well stock and available for daily usage.
- To ensure all the products used follows First-In First-Out (FIFO).
- Maintains highest standard of work ethics, integrity, personal conduct, and appearance.
- To plan, organize, lead and control the entire outlet operation in order to ensure product

quality, friendly service, cleanliness, and creating comfortable atmosphere to all our valued

customers.

**Qualifications**:

- Preferable to have at least 2 - 3 years’ experience in Food/Beverage/Restaurant
- Service or equivalent.
- Warm and cheerful personality; energetic and highly motivated
- Good verbal and written communication skills
- Basic computer skills, where experience with POS systems would be a plus.
- Able to commit to rotating shifts including weekends/public holidays.
- Result-oriented leaders who are pro-active and resourceful in enforcing and executing.
- Effective time management and problem-solving skills when making decisions.

Pay: From RM2,000.00 per month

Schedule:

- Rotational shift

Application Question(s):

- Willing to rotational shift

**Experience**:

- Restaurant Service: 2 years (required)
- Basic computer skills, where experience with POS systems: 2 years (required)