![Agensi Pekerjaan MCI Career Sdn Bhd](https://logo.fastjobs.my/companylogo/62/00/04/00/40062_logo.png?1=1&t=1716290043)
Data Centre Operation Technician
1 week ago
Responsibilities:
- Hardware Support
- Installations, Move, Add, Change
- Decommission of IT equipment (networks, servers, networks, storage, backup devices)
Media management
- HDD/SSD Destruction and Disposals
- Connect and disconnect patch cables to equipment in DC
- Server Hardware break fix support
- Installation of parts, reseat module, SFP module replacement including HDD / Memory / Mainboard, etc.
- Regular physical / visual inspection equipment and data center operations facilities
- Provide onsite support during scheduled maintenance / change events
- Troubleshooting of issues for IT and network related equipment
- Inventory management of RMA, cold spares, equipment and tools
Vendor Management
- Coordination, Vendor Escort / Supervision
- DC Access Request Management
- POP Site operations support and standby
- Provide regular reporting on progress as required (move, change, support request and change) and develop continuously improvement capabilities
- Provide after business hours support based on oncall schedule and shift work when required
- Any other duties as assigned
Job Requirements
- Minimum of 1 years' experience working in the Data Centre operations space
- Good understanding and knowledge in data structured cabling and patching
- Experienced in hardware support, breakfix and troubleshooting.
- Ability to respond to issues and provide timely updates, and escalation
- Experience working in a largescale critical environment is a plus
- Fresh graduates with adequate knowledge are welcomed to try
Additional Skills & Knowledge
- Rack, space, power and cooling allocations for new install or relocation requests
- Capacity management (space, power, cooling, patch panel port availability)
- Incident / Change Management Process
- Understanding of DC Space, Power, Cooling Management
- Certifications eg. CDCP, ITIL, Server+, Linux+, Network+, A+, CCNA
Pay:
RM3, RM4,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
- Weekend jobs
Supplemental pay types:
- 13th month salary
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