Data Center Security Operations Officers

1 week ago


Kulai, Johor, Malaysia ByteBridge Technology SDN BHD Full time

Responsibilities:

  • Work in customer's leased or owned Data centers, Customer operated Warehouse spaces, and other areas as designated, providing on site Security support.
  • Handson involvement for assigned data center activities such as: conducting daily site walks, diagnosing security hardware issues and reporting findings for immediate escalation.
  • Conduct inspections via provided forms of Critical spaces within the Data Center, including Data Halls, Storage Rooms, loading docs, and other areas as assigned.
  • Support high value/high priority rack moves and deployments, as a security over viewer.
  • Participates in the site safety compliance program by reporting violations.
  • Participating in physical audits for data center infrastructure.
  • Participate in developing site related processes & standard operating procedures (SOPs)
  • 100% onsite support with no remote work

Qualifications

  • Ability to work with multiple cross functional teams such as Data Center Operations, Logistics, Safety, XOC, etc.
  • Follow specific task instructions and provide necessary reporting.
  • Ability to flex schedule as needed, including ability to work weekends, nights, holidays, as needed.
  • Working knowledge or experience operating in a Data Center environment.
  • Experience in report writing and incident response ;
  • Strong troubleshooting and communication skills to be able to analyze hardware and software problems; research and resolve complex issues; and interface with customers, manufacturers, and technical support staff.
  • Ability to travel between assigned locations, including Data Centers, Warehouses, etc. as needed.
  • Valid driver's license, with reliable transportation.
  • Ability to stand or walk for extended periods of time with minimum rest or breaks.
  • Experience with Security Device functions, such as card readers, cameras, etc.
  • Strong written and spoken communication skills.
  • Proficient in Office Suite.
  • Trained or willing to be CPR certified.
  • Previous Security and/or Safety experience desired.
  • Knowledge of Data center Safety and Security practices.
  • COLO experience desired.

Job Types:
Full-time, Permanent

Benefits:

  • Additional leave
  • Cell phone reimbursement
  • Dental insurance
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • On call
  • Rotational shift
  • Weekend jobs

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

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