Ticketing Executive

Ticketing Staff with high level of knowledge in GDS Your core responsibilities fall in: 1) making and confirming reservations 2) issuing and selling tickets for passengers; resolving all customer queries professionally and in a timely manner either over the phone or in person. 3) liaise with all airline personnel to ensure maximum support to passengers and...

Duties and Responsibilities Familiar with SABRE GDS (Global Distribution System) System, Fare database, Scripts, Microsoft Office and other systems that are in use for reservations and ticketing Knowledge of Reservation, Ticketing, Issue, Reissue, Rescheduling, Refund Understand the client's needs and anticipate travel needs in order to provide efficient...

To provide travel management services to existing clientele base, and more in the sales pipeline, contributing a healthy sales mix for business sustainability in Wholesale & Corporate Ticketing Department.**Job Description: - Provide services according to customer's request, meeting the agreed SLA (service level agreement). Able to manage 24/7 call center...

Requirements: 1) Excellent knowledge of computer reservations systems, GDS systems, and b2b travel business 2) Experienced with Ticketing agent/Reservation and Strong sales skills and commercial understanding. 3) At least 1-3 years of working experience in the related field is required for this position 4) Able to work flexible hours to complete work demands...

Gain hands-on experience in planning and executing travel events and experiences. Work closely with a dynamic team to ensure seamless operations. Learn event logistics, vendor coordination, and client service. Enhance your problemsolving and organizational skills. Contribute to the success of memorable travel experiences. Immerse yourself in the vibrant and...

OUTBOUND Ticketing & Operations Executive Full time Add expected salary to your profile for insights This role is a general travel agency operation position where the successful candidate will have the responsibility to manage various operations tasks on a daily basis for the management office. Candidates should be looking for a challenging environment,...

Universal Command Centre Executive -Incident ManagementRole Summary:The Incident Resolution Management Agent is responsible for the resolution of service requests and associated services issues for nominated customers in 'real time'. This includes proactively monitoring of open tickets to ensure achievement of contracted service levels. Post processing of...

Reports To: Assistant Manager, Standards & Procedure, and Info ManagementRole Purpose: Provide assistance and quick resolutions to queries and investigations on Standards and Procedures matters from Stations Systemwide and other departments for service consistency to consumers, as well as Tariff & Pricing related matters. Assisting with Policy and procedures...

The monitoring support is responsible for the proactive monitoring of 24x7 service orders and acting as a control tower coordinating service deliveries with various internal services. Teams including Service Delivery Manager, Technical Support, Technical Account Managers, Part Planning, Logistic & Field as well as external partners (local service providers)...

Accounting assistants record and report ticketing accounting situations to the accountant they work with, verify deposits and prepare daily reports and income. They arrange authorised refund vouchers, maintain the returned check accounts and communicate with ticketing managers concerning any ticketing systems issues.Radio & Link Telecommunications Sdn Bhd...

Accounting assistants record and report ticketing accounting situations to the accountant they work with, verify deposits and prepare daily reports and income. They arrange authorised refund vouchers, maintain the returned check accounts and communicate with ticketing managers concerning any ticketing systems issues. Knowledge of using Autocount software....

Accounting assistants record and report ticketing accounting situations to the accountant they work with, verify deposits and prepare daily reports and income. They arrange authorised refund vouchers, maintain the returned check accounts and communicate with ticketing managers concerning any ticketing systems issues.Diploma / Advanced Diploma / Higher...

Job Description Design the entire service process and model for international flight ticketing, establish comprehensive improvement plans benchmarked against competitors. Address service experience pain points by promoting the streamlining and transformation of upstream and downstream processes with airlines and suppliers, enhancing the overall user...

Job Title:Executive, Customer RelationsReports To:Assistant Manager and Senior Executive, Customer RelationsRole Purpose: Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. Expected to provide excellent customer support by delivering accurate and timely responses...

Reports To Assistant Manager and Senior Executive, Customer Relations (Feedback Management & Operation)Role Purpose Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting.Expected to provide excellent customer support by delivering accurate and timely responses to...

Job DescriptionCarry Out initial ticket triage regarding fault requests and provide analysis to ensure onward dispatch is accurate.Reactive/Planned work allocation to the Field, either by manual trouble ticket assignment or through optimized automation processes within a Work Force Management SystemReview and monitor Ticket allocations through to resolution,...

Graduate with Minimum 3+ years of experience in service Desk Excellent communication and conversation skills in English with a Versant Score of 70 Good Knowledge of Incident, Change and Problem Management Manage Service Desk activities, including: o Owning overall responsibility for Incident and Service Request process handling on the Service Desk o Liaise...

Position Title: Executive, Benefits ServicesReports To: Senior Executive, Benefits ServicesPosition Summary: Working together with the team in managing the daytoday staff travelrelated queries by analyzing and identifying the solution to ensure compliance with the Group Corporate Human Capital Policy and at the same time delivering accurate and timely...

Responsibilities of the Role: Handling Voice/Non Voice customer, including detailed recording of the issue according to defined processes. Identifies the cause of hardware/software faults and provides a solution or dispatch onsite engineer with part to resolve the issue. Advises & educates customers through a combination of experience & guideline...

Job Title: Executive, Strategic Partnership & EventsReports To: t Manager, Partnership & EventsRole Purpose: Accountable for supporting and executing strategic and event planning by ensuring the plan is according to business and Senior Management objectiveKey Accountability: Assist in identifying and evaluating potential partnership opportunities, conducting...