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Outbound ticketing

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia TIME's Group Full time

OUTBOUND Ticketing & Operations Executive Full time Add expected salary to your profile for insights This role is a general travel agency operation position where the successful candidate will have the responsibility to manage various operations tasks on a daily basis for the management office.

Candidates should be looking for a challenging environment, enjoy multi-tasking, and is well organized. Showcase your excellent interpersonal and communication skills, establishing meaningful connections with customers and colleagues alike.

Embrace a flexible work schedule (including weekends & public holidays) and leverage your organizational skills, attention to detail, time management abilities, and initiative-taking mindset to excel in this role.

Candidates should be able to touch type at a minimum of 50 WPM, be familiar with general computer programs, comfortable in liaising with Government Departments, and able to speak English well.

We are looking for candidates who have a good sense of humor, are witty and sensible, and are committed to doing things well.

Our company places a lot of focus on personality and character over academic qualifications, so if you feel you are the right person, and our requirements sound like their just what you're looking for, but you don't have a diploma or other academic qualification, we are still very interested to meet you Job Description for Sales & Operations Executive You will be reporting to the Director and ensuring all assigned administrative tasks are followed through and completed by the required deadline.

They include any tasks assigned to you by the Director and not excluding:

  • Handling calls, emails and walk-ins with regards to air flight, hotels and transfer information
  • Flight & Hotel reservations
  • Service corporate clients on all airline enquiries and travel related matters
  • Sell tour packages (Inbound and Outbound)
  • Sell insurance travel packages
  • Assist in visa applications
  • Have good knowledge on itinerary drafting, & tour operation,
  • Conducting market research to identify selling possibilities and evaluate customer needs
  • Actively seeking out new sales opportunities through cold calling, networking and social media
  • Setting up meetings with potential clients and listening to their wishes and concerns
  • Participate on behalf of the company in exhibitions
  • Negotiate/close deals and handle complaints. Job Requirements
  • Fluent in either Bahasa Melayu or Chinese it will be an added advantage.
  • High school diploma or relevant qualification.
  • 2 years proven experience in a similar role.
  • High school diploma or equivalent with 1-2 years' experience for entry-level positions
  • Meticulous approach to administrative tasks, detail-oriented, efficient and responsible with an aptitude in problem-solving
  • Intermediate level of experience with productivity tools, such as Microsoft Office Suite, Google
  • Familiarity with office equipment, such as fax machines, copy machines, and phone systems, business email system, such as Microsoft Outlook
  • Highly organized and able to follow instructions accurately, with the ability to handle multiple tasks and duties simultaneously.
  • Independently motivated, with the ability to take on tasks and duties without immediate direction.
  • Exceptional interpersonal, written, and verbal communication skills.
  • Strong task and time management skills; basic math abilities and an understanding of basic financial concepts
  • Career Development Job Description This role is a general travel agency operation position where the successful candidate will have the responsibility to manage various operations tasks on a daily basis for the management office. Candidates should be looking for a challenging environment, enjoy multi-tasking, and is well organized. Showcase your excellent interpersonal and communication skills, establishing meaningful connections with customers and colleagues alike.

    Embrace a flexible work schedule (including weekends & public holidays) and leverage your organizational skills, attention to detail, time management abilities, and initiative-taking mindset to excel in this role.

    Candidates should be able to touch type at a minimum of 50 WPM, be familiar with general computer programs, comfortable in liaising with Government Departments, and able to speak English well.

    We are looking for candidates who have a good sense of humor, are witty and sensible, and are committed to doing things well.

    Our company places a lot of focus on personality and character over academic qualifications, so if you feel you are the right person, and our requirements sound like their just what you're looking for, but you don't have a diploma or other academic qualification, we are still very interested to meet you Job Description for Sales & Operations Executive You will be reporting to the Director and ensuring all assigned administrative tasks are followed through and completed by the required deadline.

They include any tasks assigned to you by the Director and not excluding:

  • Handling calls, emails and walk-ins with regards to air flight, hotels and transfer information
  • Flight & Hotel reservations
  • Service corporate clients on all airline enquiries and travel related matters
  • Sell tour packages (Inbound and Outbound)
  • Sell insurance travel packages
  • Assist in visa applications
  • Maintain records & files
  • Have good knowledge on itinerary drafting, & tour operation,
  • Conducting market research to identify selling possibilities and evaluate customer needs
  • Actively seeking out new sales opportunities through cold calling, networking and social media
  • Setting up meetings with potential clients and listening to their wishes and concerns
  • Participate on behalf of the company in exhibitions
  • Negotiate/close deals and handle complaints. Job Requirements
  • Fluent in either Bahasa Melayu or Chinese it will be an added advantage.
  • High school diploma or relevant qualification.
  • 2 years proven experience in a similar role.
  • High school diploma or equivalent with 1-2 years' experience for entry-level positions
  • Meticulous approach to administrative tasks, detail-oriented, efficient and responsible with an aptitude in problem-solving
  • Intermediate level of experience with productivity tools, such as Microsoft Office Suite, Google
  • Familiarity with office equipment, such as fax machines, copy machines, and phone systems, business email system, such as Microsoft Outlook
  • Highly organized and able to follow instructions accurately, with the ability to handle multiple tasks and duties simultaneously.
  • Independently motivated, with the ability to take on tasks and duties without immediate direction.
  • Exceptional interpersonal, written, and verbal communication skills.
  • Strong task and time management skills; basic math abilities and an understanding of basic financial concepts
Job Benefits

  • EPF, SOCSO, EIS
  • Training & Professional Development
  • Career Development
  • Medical Coverage
  • Employee Discount
  • Paid Sick Leave Summary of role requirements: Looking for candidates available to work: Monday: Morning,

Afternoon Tuesday:
Morning,

Afternoon Wednesday:
Morning,

Afternoon Thursday:
Morning,

Afternoon Friday:

Morning, Afternoon2-3 years of relevant work experience required for this role Working rights required for this role Expected start date for role: 01 August 2024 Expected salary: RM2,800 - RM3,500 per month This job ad has not been subjected to our hirer verification process.

Proceed cautiously and do your own checks before providing any personal information. What can I earn as an Operations Executive #J-18808-Ljbffr