Telemarketing and Sales Specialist

5 months ago


Kuala Lumpur, Malaysia GMAT SDN BHD Full time

Perform outbound calls to potential customers to generate new leads and persuade them to purchase the products that suit their needs and preferences.
- Maintain a close relationship with existing customers and follow up on their tickets, inquiries, and renewals to ensure their satisfaction and loyalty.
- Create insurance quotations and issue policies to customers upon their request or recommendation.
- Support customers with claims processing, policy cancellation, and refund requests.
- Collaborate with the sales team to improve the sales scripts and strategies based on the feedback and data from the customers and the market.
- Prepare reports to management and partners on inquiries, sales and renewals.
- Keep up to date with the latest trends and developments in the insurance and digital industry.

**Requirement**
- Able to communicate in English & Malay.
- Excellent communication and interpersonal skills.
- Strong multitasking and time management skills.
- Ability to work independently and as part of a team.
- Willingness to learn and grow especially in closing sales and work under pressure to meet deadlines.
- Experience in customer service, debt collection, banking call centre & insurance call centre will be an added advantage.
- Willing to work in Desa Sri Hartamas.

**Benefits**
- Basic Salary: Min RM2,000
- Provide EPF, Socso and medical insurance.
- Opportunity to learn and grow in the insurance industry.
- Chance to make a difference in the lives of our customers.

**Interested**:
**Schedule**:

- Rotation shift or require to work 5 ½ days.

Pay: From RM2,000.00 per month

Schedule:

- Monday to Friday
- Weekend jobs


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