Telemarketing and Sales Specialist
5 months ago
Perform outbound calls to potential customers to generate new leads and persuade them to purchase the products that suit their needs and preferences.
- Maintain a close relationship with existing customers and follow up on their tickets, inquiries, and renewals to ensure their satisfaction and loyalty.
- Create insurance quotations and issue policies to customers upon their request or recommendation.
- Support customers with claims processing, policy cancellation, and refund requests.
- Collaborate with the sales team to improve the sales scripts and strategies based on the feedback and data from the customers and the market.
- Prepare reports to management and partners on inquiries, sales and renewals.
- Keep up to date with the latest trends and developments in the insurance and digital industry.
**Requirement**
- Able to communicate in English & Malay.
- Excellent communication and interpersonal skills.
- Strong multitasking and time management skills.
- Ability to work independently and as part of a team.
- Willingness to learn and grow especially in closing sales and work under pressure to meet deadlines.
- Experience in customer service, debt collection, banking call centre & insurance call centre will be an added advantage.
- Willing to work in Desa Sri Hartamas.
**Benefits**
- Basic Salary: Min RM2,000
- Provide EPF, Socso and medical insurance.
- Opportunity to learn and grow in the insurance industry.
- Chance to make a difference in the lives of our customers.
**Interested**:
**Schedule**:
- Rotation shift or require to work 5 ½ days.
Pay: From RM2,000.00 per month
Schedule:
- Monday to Friday
- Weekend jobs
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