Telemarketer
6 months ago
**WHAT IS THIS ROLE ABOUT?**
**KEY RESPONSIBILITIES**
- Conduct outbound calls to potential customers from provided lead lists
- Introduce products/services to prospects and effectively communicate key features and benefits
- Qualify leads and identify decision-makers within target organizations
- Build and maintain rapport with prospects to establish trust and credibility
- Gather and document relevant information obtained during calls, including contact details and customer preferences
- Schedule appointments and follow-up calls for our consultants
- Meet or exceed weekly/monthly targets for lead generation and appointment setting
- Manage incoming calls from clients and escalate urgent inquiries to the person in charge for mitigation
- Collaborate with the sales team to optimize strategies and achieve sales objectives
- Stay informed about our products/services, industry trends, and competitive offerings
- Adhere to company policies and procedures, including compliance with telemarketing regulations and best practices
**KEY REQUIREMENTS**
- Previous experience in sales, customer service, or telemarketing is an advantage
- Excellent verbal communication skills and a professional phone manner
- Strong persuasion and negotiation skills
- Ability to handle rejection and maintain a positive attitude
- Goal-oriented and self-motivated with a desire to succeed
- Basic computer skills and familiarity with CRM software is a plus
- Ability to work well in a team environment and collaborate with colleagues
- Willingness to learn and adapt to changing priorities and processes
- Strong organizational and time management skills
- Mandarin speaker is an advantage
**WHAT WE OFFER**
- Good basic pay with attractive benefits
- Professional development and growth
- Supportive team members and mentors
- Positive and cheerful working environment
Pay: RM2,500.00 - RM4,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
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