Telemarketing
4 months ago
**ONLY FOR MALAYSIAN**
**Responsibilities**:
- Cold call people using a given phone directory to sell products or solicit donations
- Answer incoming calls from prospective customers
- Use scripts to provide information about product’s features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer’s personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
Requirements and skills
- Proven experience as telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and presentation skills
- Proficient in English
- Skilled in negotiation and dealing with complaints
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM3,000.00 per month
Schedule:
- Monday to Friday
**Education**:
- STM/STPM (preferred)
**Experience**:
- TeleMarketing: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
Willingness to travel:
- 50% (required)
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