Corporate Ticketing Officer

7 months ago


Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

**Client background**:
Our client is the partner of choice for Corporate Travel Management and MICE Management in Malaysia. They provide corporate ticketing, Outbound incentive trips, Conferences, and meetings, as well as International inbound/outbound MICE services.

**Tenure**:Permanent

**Basic salary**:RM 4000 - RM 6000 _(Commensurate with experience)_

**Location**: Jalan Sultan Ismail, KL (Near to Monorail Bukit Nanas)

**Working hours**:Monday to Friday (9.00am - 6.30pm)

**Benefits**:

- EPF & SOCSO
- Annual leave
- Medical leave
- Medical insurance _(After 1 year confirmed service)_
- Performance bonus

**Job responsibilities**:

- Work with other departments on ticketing requirements.
- Handling Group Airlines Ticketing and Query, Request and Refunds/re-booking of tickets.
- Dealing with various airlines.
- Handling Series, non-series, ad-hoc booking including but not limited to making booking, filing PNR to Q to HDQ for confirmation, insert names in group, name change, correction, split, route change, monitor group change, send prints of confirmed PNR.
- Sales on flight booking / reservation, hotel booking, travel insurance arrangement for all our corporate clients.
- Issue invoices, monitoring invoicing and collections of outstanding debts for Cash Term customer.
- To hold the rotate 24/7 mobile phone and laptop.
- Ensure a high degree of customer satisfaction by providing ticketing services in a professional manner and professional behavior for the benefit of our Company’s Image.

**Job requirements**:

- Minimum 3 years of working experience in related field.
- Good understanding of Airline/Aviation/Travel industry.
- Ability to use Sabre system.
- Excellent spoken and written communication skills (English)

**Thank you.**

**Job Type**: Permanent

**Salary**: RM4,000.00 - RM6,000.00 per month

Schedule:

- Monday to Friday

Application Question(s):

- How long is your notice period? (Must answer)
- How much is your expected salary? (Must answer)

**Experience**:

- ticketing management: 1 year (preferred)



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