Ticketing Consultant
6 months ago
Job Description:
- Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and activities.
- Handle and follow up pre-payments for all bookings which have been made.
- Handle inquiries and resolve issues promptly to enhance the customer experience.
- To create booking with supplier, prepare document for payment by the dateline
Requirement:
- At least 3-5 years above working experience in related Tourism industry
- Knowledge of using **Sabre GDS **for air ticketing
- **Power suite & Tour plan for Invoicing**:
- **BOS (Back Office system) for online booking**:
- Good communication and interpersonal skill
- Strong phone contact handling skills and active listening
- Ability to multi task, prioritize and manage time effectively
**Job Types**: Full-time, Permanent
Pay: From RM2,800.00 per month
Schedule:
- Monday to Friday
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 5 years (required)
- Ticketing Consultant: 5 years (required)
**Language**:
- Mandarin (required)
- Bahasa (required)
Ability to Commute:
- Kuala Lumpur (preferred)
Ability to Relocate:
- Kuala Lumpur: Relocate before starting work (required)
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