Ticketing Travel Consultant

5 months ago


Kuala Lumpur, Malaysia Mayflower Group Full time

Job Description:

- Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and activities.
- Handle and follow up pre-payments for all bookings which have been made.
- Handle inquiries and resolve issues promptly to enhance the customer experience.
- To create booking with supplier, prepare document for payment by the dateline

Requirement:

- At least 3-5 years above working experience in related Tourism industry
- Knowledge of using **Sabre GDS **for air ticketing
- **Power suite & Tour plan for Invoicing**:

- **BOS (Back Office system) for online booking**:

- Good communication and interpersonal skill
- Strong phone contact handling skills and active listening
- Ability to multi task, prioritize and manage time effectively

**Job Types**: Full-time, Permanent

Pay: From RM2,800.00 per month

Schedule:

- Monday to Friday

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer Care Specialist: 5 years (required)
- Ticketing Travel Consultant/ Customer Service: 5 years (required)

**Language**:

- Mandarin (required)
- Bahasa (required)


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