Travel Consultant

1 week ago


Kuala Lumpur, Malaysia ATPI (Travel) Malaysia Sdn Bhd Full time

Key Functions

a. Be familiar with Galileo, Amadeus, Fare database, Fare database engine, Scripts and other systems that are in use and do bookings for the client as per the SLA.
c. Understand the client’s needs in order to provide efficient service to the client at all times
d. Provide the most cost effective and best / optimal fare to the client with the most logical routing that makes the travel convenient for the client
e. Escalate any complaints or feedback received to the Team Leader.
f. Identify a drop in business from clients being managed. Escalate to Team Leader and Manager
g. Follow up and keep track of ticketing deadlines and inform the customer
A company specializing in Marine, Offshore, Energy and Corporate Travel.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5



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