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Corp Ticketing Officer
3 weeks ago
**Responsibilities**:
- Work with other departments on ticketing requirements.
- Handling Group Airlines Ticketing and Query, Request and Refunds/re-booking of tickets.
- Dealing with various airlines.
- Handling Series, non-series, ad-hoc booking including but not limited to making booking, filing PNR to Q to HDQ for confirmation, insert names in group, name change, correction, split, route change, monitor group change, send prints of confirmed PNR.
- Sales on flight booking / reservation, hotel booking, travel insurance arrangement for all our corporate clients.
- Issue invoices, monitoring invoicing and collections of outstanding debts for Cash Term customer.
- To hold the rotate 24/7 mobile phone and laptop.
- Ensure a high degree of customer satisfaction by providing ticketing services in a professional manner and professional behavior for the benefit of our Company’s Image.
**Requirements**:
- Minimum 3 years of working experience in ticketing and travel agency.
- Experience in ticketing for corporate clients.
- Good understanding of Airline/Aviation/Travel industry.
- Ability to use Sabre system.
- Excellent spoken and written communication skills (English).
- A team player with a strong work ethic.
- Positive thinking and results-oriented.
- Ability to work under pressure and meet deadlines.
- Ability to multitask and prioritize responsibilities.
- Strong attention to details.
**Job Types**: Full-time, Permanent
**Salary**: RM4,000.00 - RM6,000.00 per month
Schedule:
- Monday to Friday
**Experience**:
- ticketing: 3 years (preferred)
- ticketing for corporate clients: 1 year (preferred)
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