IT Technical Support Analyst
2 weeks ago
- Responds to user raised incidents concerning hardware, software and network
limited to, researching technical issues, resolving technical issues, managing 3 rd party
technology support vendors.
- Executes to service level agreements identified by the business units.
- Escalates complex issues to more experienced IT staff.
2.
Enterprise Systems
- Configures and deploys enterprise hardware, software and network systems provided
- Designs, develops, analyzes, documents, maintains, administers and/or supports
- Indentifies and implements related process improvements and automations.
3.
Desktop Applications
- Designs, develops, analyzes, documents, maintains, administers and/or configures
4.
Project Involvement
- Applies systems analysis techniques and consults with users to develop network,
- Assists the broader IT team in implementing and supporting enterprise technology
- Leads small to midsize projects and/or serves as technical project resource on larger
Salary:
Up to RM5,000.00 per month
Application Deadline: 07/06/2023
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