Guest Service Assistant

2 weeks ago


Kota Kinabalu, Sabah, Malaysia Gaya Island Resort Full time

About us
We are customer-centric, engaging and fun.

Our work environment includes:

  • Food provided
  • Growth opportunities
Preferably with 1 year or more in Customer Service and Front Office experience as a Front Office Receptionist/Associate. Able to converse in Chinese (Mandarin) and English.

Able to carry out daily task of check in and check out, assigning rooms, doing Night Audit and concierge.

You will also be rotating to the Gaya Lounge office in Jesselton Point for guest check in/out and being the first and last impression for guest to have the best staying experiences with us.

You will also be engaging with guest in the resort from arrival, during their stay and prior to departure. Handling of request, complaints and require to input into system database.

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Salary:
RM2, RM2,200.00 per month

Benefits:

  • Maternity leave
  • Meal allowance
  • Meal provided
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Day shift
  • Evening shift
  • Night shift

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Kota Kinabalu: Reliably commute or planning to relocate before starting work (required)


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