Guest Service Officer

Shangri-La Rasa Ria, Kota KinabaluBe part of our Shangri-La familyAt Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them like...

About usWe are customer-centric, engaging and fun.Our work environment includes: Food provided Growth opportunitiesPreferably with 1 year or more in Customer Service and Front Office experience as a Bellman with a valid driving license.Able to carry out daily task of check in and check out, luggage handling, parcels, mails and driving resort vehicles. You...

About usWe are customer-centric, engaging and fun.Our work environment includes: Food provided Growth opportunitiesPreferably with 1 year or more in Customer Service and Front Office experience as a Front Office Receptionist/Associate. Able to converse in Chinese (Mandarin) and English.Able to carry out daily task of check in and check out, assigning rooms,...

Job Purpose This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. Primary Responsibilities Front Office Operation Conduct daily briefings and ensure that all pertinent information is well received...

About usWe are customer-centric, engaging and fun.Our work environment includes: Food provided Growth opportunitiesPreferably with 1 year or more in Customer Service or Front Office experience. Able to converse in Korean and English.Able to carry out daily task of check in and check out, assigning rooms, and concierge. You will also be rotating to the Gaya...

As a Hospitality Intern you will have the unique opportunity to rotate between three crucial departments: Housekeeping and Front Office and F&B operation. This internship program is designed to give you a holistic understanding of the hotel operations and a well-rounded experience in the field of hospitality.Housekeeping Executive Intern Responsibilities:...

BASIC FUNCTIONS:Responsible for the welcoming and departing of hotel guest in a courteous and efficient manner. Process all payments according to establish hotel procedures. Provide information to any guest or visitor inquiry. Personal Associates is also to be on rotation being a concierge. Overall function, to provide a personalized service by eventually...

Responsibilities: To assist with daily operation at Front Office. To assist guests during arrival and departure. To build guest loyalty and satisfaction, while maximising room revenue and occupancy. To create unforgettable stay for our guests. To handle guest's enquiry, feedback and reservation. To sell tours pakcages.Key Requirements: At least 3 years...

Greet arriving and departing guests, assist them with their luggage, and transport luggage to and from guest rooms or vehicles. Provide information about the hotel's amenities, services, and local attractions. Answer guest inquiries and offer recommendationsfor dining, entertainment, and transportation. Maintain the safety and security of guests' belongings...

Shangri-La Rasa Ria, Kota KinabaluBe part of our Shangri-La familyAt Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them like...

Requirements: Diploma/ Degree in Hospitality or any other related certificate. Experience more than three (3) years in Hotel front desk supervisory experience, handling cash, accounting procedures, and general administrative tasks. Able to write, read and communicate in English and Malay. Mandarin/ Chinese speaking is an added advantage. Extremely organized...

Job Responsibilities: a)Answers phone calls courteously b) Guides guests and issues key card room c) Handles guest complaints d) Files documents e) Maintains schedules f) Responds to guest inquiries g) Check-in & check-out process h) Reservation Criteria: a) Excellent communication skills b) Proficiency in computer programs c) Planning and organizing...

1. Answer phone calls and attend to guests' requests to book rooms or events at the hotel. 2. Making reservations for guests' based on the various requirement. 3. Checking the availability of rooms. 4. Processing payments and sending reference details to guests. 5. Sorting out any issues that may arise with bookings or reservations. 6. Selling and promoting...

1. Answer phone calls and attend to guests' requests to book rooms or events at the hotel.Making reservations for guests' based on the various requirement.Checking the availability of rooms.Processing payments and sending reference details to guests.Sorting out any issues that may arise with bookings or reservations.Selling and promoting reservation...

To ensure beverage that we served is up to cafe's Standard. Design beverage menu and special beverage promo for certain occasions and season. Interact with the guests to know the guest's preference of coffee. Inform guests about the special items for the day and menu changes if any. Ensure that all drinks and products are consistently prepared and served...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Main TaskPerform receptionist and administrative tasks. Greet and welcome guests/ visitors and direct them to the appropriate personnel. Answer phone calls and to direct calls to the correct personnel. Taking down messages as and when required. Maintain office security by ensuring guests/ visitors following safety procedures and controlling access via the...

Job Number Job Category Rooms & Guest Services OperationsLocation Le Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain...

SummaryAt Hyatt, we believe in the power of belonging. We turn trips into journeys, encounters into experiences and jobs into careers. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.Join us:- FRONT OFFICE TEAM LEADERYou will be responsible to assist with the efficient running of the...