Front Office Reservation

1. Answer phone calls and attend to guests' requests to book rooms or events at the hotel. 2. Making reservations for guests' based on the various requirement. 3. Checking the availability of rooms. 4. Processing payments and sending reference details to guests. 5. Sorting out any issues that may arise with bookings or reservations. 6. Selling and promoting...

Shangri-La Rasa Ria, Kota KinabaluBe part of our Shangri-La familyAt Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them like...

Requirements: Diploma/ Degree in Hospitality or any other related certificate. Experience more than three (3) years in Hotel front desk supervisory experience, handling cash, accounting procedures, and general administrative tasks. Able to write, read and communicate in English and Malay. Mandarin/ Chinese speaking is an added advantage. Extremely organized...

Reservations Officer ensures that confirmed itinerary products and services are booked with the suppliers. Reservations Officer collaborates closely with Travel Consultants to make sure that the information that have been inputted for client file are complete and in order. Reservations Officer also ensures that rate that is provided by suppliers is in line...

As a Hospitality Intern you will have the unique opportunity to rotate between three crucial departments: Housekeeping and Front Office and F&B operation. This internship program is designed to give you a holistic understanding of the hotel operations and a well-rounded experience in the field of hospitality.Housekeeping Executive Intern Responsibilities:...

Responsibilities: To assist with daily operation at Front Office. To assist guests during arrival and departure. To build guest loyalty and satisfaction, while maximising room revenue and occupancy. To create unforgettable stay for our guests. To handle guest's enquiry, feedback and reservation. To sell tours pakcages.Key Requirements: At least 3 years...

Job Summary / Purpose: To effectively and efficiently handle and convert all reservation inquiries and ensure accurate booking information is ascertained and communicated to the operational team; to ensure customer delight and to support the achievement of the hotel. 1. To ensure that all reservations are recorded by following the established SOP with full...

SummaryAt Hyatt, we believe in the power of belonging. We turn trips into journeys, encounters into experiences and jobs into careers. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.Join us:- FRONT OFFICE TEAM LEADERYou will be responsible to assist with the efficient running of the...

Responsibilities: Trains, cross trains, and retrains all front office personnel. Participates in the selection of front office personnel. Schedules the front office staff. Supervises workload during shifts. Evaluates the job performance if each front office employee. Maintains working relationships and communicates with all departments. Maintains master key...

Reports To: Manager, Revenue ManagementRole Purpose: Responsible and accountable for flight inventory of MASwings flights i.e. PSO sectors, Charter etc.Key Accountability: To update flight plan/frequency/rotation in Altèa Inventory according to flight schedule seasonal change i.e. Northern Summer and Northern Summer. To update flight plan/frequency in...

SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms...

Job Responsibilities: a)Answers phone calls courteously b) Guides guests and issues key card room c) Handles guest complaints d) Files documents e) Maintains schedules f) Responds to guest inquiries g) Check-in & check-out process h) Reservation Criteria: a) Excellent communication skills b) Proficiency in computer programs c) Planning and organizing...

BASIC FUNCTIONS:Responsible for the welcoming and departing of hotel guest in a courteous and efficient manner. Process all payments according to establish hotel procedures. Provide information to any guest or visitor inquiry. Personal Associates is also to be on rotation being a concierge. Overall function, to provide a personalized service by eventually...

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms,...

Be part of our Shangri-La family at Shangri-La Rasa Ria, Kota KinabaluAt Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them like...

Greet arriving and departing guests, assist them with their luggage, and transport luggage to and from guest rooms or vehicles. Provide information about the hotel's amenities, services, and local attractions. Answer guest inquiries and offer recommendationsfor dining, entertainment, and transportation. Maintain the safety and security of guests' belongings...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Shangri-La Rasa Ria, Kota KinabaluBe part of our Shangri-La familyAt Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them like...

To handle guest check in/out in friendly manner. To handle guest interactions, assist in all inquiries in connection with hotel services, hours of operations, directions, complaints etc. with the highest of professionalism To respond to all guest requests in an accurate and timely manner To utilize computer systems to check guests in/out, run daily reports...