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Receptionist/front Desk
2 weeks ago
- To handle guest interactions, assist in all inquiries in connection with hotel services, hours of operations, directions, complaints etc. with the highest of professionalism
- To respond to all guest requests in an accurate and timely manner
- To utilize computer systems to check guests in/out, run daily reports and select and block rooms for booked dates
- To accept reservations, changes and cancellations and answer guest calls and direct them appropriately in the absence of reservation staff.
- Any other duties and responsibilities assigned by the immediate superior as and when necessary.
Job Requirements:
- Pleasant deposition with good telephone etiquette, social skills and excellent service mindset.
- Must be prepared to perform shift duties and work on weekends and public holiday.
- Strong interpersonal and communications skills.
- Selfmotivated and able to work independently or as part of team across multicultural environment.
Pay:
RM1, RM2,500.00 per month
Benefits:
- Free parking
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Night shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
Language:
- Chinese (preferred)
- English (preferred)
- Malay (preferred)
Expected Start Date: 07/15/2024
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