Receptionist/front Desk
5 months ago
To handle guest check in/out in friendly manner.
- To handle guest interactions, assist in all inquiries in connection with hotel services, hours of operations, directions, complaints etc. with the highest of professionalism
- To respond to all guest requests in an accurate and timely manner
- To utilize computer systems to check guests in/out, run daily reports and select and block rooms for booked dates
- To accept reservations, changes and cancellations and answer guest calls and direct them appropriately in the absence of reservation staff.
- Any other duties and responsibilities assigned by the immediate superior as and when necessary.
Job Requirements:
- Pleasant deposition with good telephone etiquette, social skills and excellent service mindset.
- Must be prepared to perform shift duties and work on weekends and public holiday.
- Strong interpersonal and communications skills.
- Self-motivated and able to work independently or as part of team across multicultural environment.
**Salary**: RM1,500.00 - RM1,999.00 per month
**Benefits**:
- Free parking
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Night shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Receptionist/Front Desk (Hotel): 1 year (preferred)
**Language**:
- Chinese (required)
- English (required)
- malay (required)
Ability to Relocate:
- Kota Kinabalu: Relocate before starting work (required)
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