Reservations Officer

1. Answer phone calls and attend to guests' requests to book rooms or events at the hotel.Making reservations for guests' based on the various requirement.Checking the availability of rooms.Processing payments and sending reference details to guests.Sorting out any issues that may arise with bookings or reservations.Selling and promoting reservation...

1. Answer phone calls and attend to guests' requests to book rooms or events at the hotel. 2. Making reservations for guests' based on the various requirement. 3. Checking the availability of rooms. 4. Processing payments and sending reference details to guests. 5. Sorting out any issues that may arise with bookings or reservations. 6. Selling and promoting...

Reports To: Manager, Revenue ManagementRole Purpose: Responsible and accountable for flight inventory of MASwings flights i.e. PSO sectors, Charter etc.Key Accountability: To update flight plan/frequency/rotation in Altèa Inventory according to flight schedule seasonal change i.e. Northern Summer and Northern Summer. To update flight plan/frequency in...

Job Summary / Purpose: To effectively and efficiently handle and convert all reservation inquiries and ensure accurate booking information is ascertained and communicated to the operational team; to ensure customer delight and to support the achievement of the hotel. 1. To ensure that all reservations are recorded by following the established SOP with full...

Shangri-La Rasa Ria, Kota KinabaluBe part of our Shangri-La familyAt Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them like...

Requirements: Diploma/ Degree in Hospitality or any other related certificate. Experience more than three (3) years in Hotel front desk supervisory experience, handling cash, accounting procedures, and general administrative tasks. Able to write, read and communicate in English and Malay. Mandarin/ Chinese speaking is an added advantage. Extremely organized...

As a Hospitality Intern you will have the unique opportunity to rotate between three crucial departments: Housekeeping and Front Office and F&B operation. This internship program is designed to give you a holistic understanding of the hotel operations and a well-rounded experience in the field of hospitality.Housekeeping Executive Intern Responsibilities:...

Responsibilities: To assist with daily operation at Front Office. To assist guests during arrival and departure. To build guest loyalty and satisfaction, while maximising room revenue and occupancy. To create unforgettable stay for our guests. To handle guest's enquiry, feedback and reservation. To sell tours pakcages.Key Requirements: At least 3 years...

1.Carries out general typing, filing and clerical duties. 2.Prepares and despatch outgoing mail. 3.Receives incoming mail and arrange for circulation. 4.Carries out duties of a telephone operator. 5.Assists the Secretary and Administration Officer in other duties as delegated from time to time. 6.To update, renew and monitor a valid record of all Company's...

Job Responsibilities: a)Answers phone calls courteously b) Guides guests and issues key card room c) Handles guest complaints d) Files documents e) Maintains schedules f) Responds to guest inquiries g) Check-in & check-out process h) Reservation Criteria: a) Excellent communication skills b) Proficiency in computer programs c) Planning and organizing...

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms,...

Be part of our Shangri-La family at Shangri-La Rasa Ria, Kota KinabaluAt Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them like...

Shangri-La Rasa Ria, Kota KinabaluBe part of our Shangri-La familyAt Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them like...

Manage reservations and bookings (flight/hotel), ensuring accuracy and completeness of customer information Responsible to support the ticketing process, including issuing tickets, processing reissues, and calculating fares in compliance with industry standards and regulations Able to adapt any urgent changes of booking and solve all the problem immediately...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

We are looking for a Spa Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.Below is the requirements for your reference: Checking guests in and out for spa treatments Receiving and managing reservation Verifying guests' payment methods during checkin for treatments Providing customer service...

Responsibilities: Handling office tasks, such as filing, generating reports and presentations, setting up for meeting and reordering supplies. Providing real time scheduling support by booking appointments and preventings conflicts. Making travel arrangements, such as booking ticket flights, car and making hotel and restaurant reservations. Sceering phone...

Job Number Job Category AdministrativeLocation Kota Kinabalu Marriott Hotel, Lot G-23A, Kota Kinabalu, Sabah, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Receive and distribute incoming faxes to appropriate personnel and guests. Keep office equipment in working order and contact service representatives to correct...

As a Homestay Admin, you will play a crucial role in managing and overseeing the operations of our homestay facility. You will be responsible for ensuring the smooth functioning of the property and providing exceptional guest experiences. This position requires high organization, attention to detail, and excellent communication skills.Responsibilities:Assist...