Clinical Executive, Pd

2 weeks ago


Subang Jaya, Selangor, Malaysia Fresenius Medical Care Full time

To support Business Manager, PD (Peritoneal Dialysis) Business Unit & territorial requirements, to ensure excellence in service in all areas of accounts (Hospitals, PD units & wards).


  • To provide ongoing, close support to all accounts in the territory.
  • Promote and sell medical equipment, consumable products to government, private and NGO sectors, able to develop long term business relationship with existing and potential clients.
  • Attend business reviews on periodical basis to review accounts & territory performance.
  • Identify new business opportunities, customers, markets and potential products.
  • Manage other administrative tasks that will be assigned based on the business and department needs from time to time (inventory, database, competitor analysis among other key tasks).
  • Organize/coordinate events/talks/seminars to customers/patients/clients.
  • To maintain highly respected relationships, within & outside the organization.
  • To develop and support education programs & provision of clinical and product training to patients/customers in hospitals or at patient's home.
  • To report patient's condition to the nephrologist and nursing team upon completion of each patient visit/assessment on time.
  • To provide advice and guidance to patients who require dialysis reimbursement in ensuring patient has uninterrupted dialysis treatment.
  • To ensure effective coordination between account's nursing team, customer services and logistics for timely & reliable homecare service & support.
  • To provide oncall support during and after office hours (after officehours support will be based on clinical roaster).
  • To support patient care during high workload period or the absence of the other team members.
  • Any other tasks, support and territories as deemed required.


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