Executive, Loan

1 week ago

Sempang Sentul, Melaka, Malaysia Tan Chong Group Full time
Contact dlinquent regularly on overdue installment and follow up with defaulters to secure payment

  • Negotiate with defaulter to regularise loan account and propose loan repayment arrangement as at when required
  • Handle delinquent customers' enquiries and complaints
  • To backup and assist HP counter when needed
  • Handle ETCm and Dealers enquiries and complaints
  • Conduct field visit to customer when assigned
  • Analyse and recommend appropriate workout strategies to maximise recovery of debts
  • Supervise and monitor a team of vallers on their daily calling and target given
  • Good analytical skills, alert, responsible, proactive person with initiative and an eye for detail and also be able to work well under pressure
  • Sound knowledge of laws realating to Hire Purchase and basic accounting knowledge
  • To perform any other duties as assigned from time to time
  • Must be able to work extended hours when required

Job Requirements:

  • At least 1 to 3 years of working experience in Hire Purchase
  • Good commands in English, Bahasa Malaysia
  • Banking experience or call centre experience will be an advantage.
  • Good interpersonal skills.
  • Selfmotivated with initiative to drive results within tight deadline.

Job Types:
Full-time, Permanent

Salary:
RM2, RM4,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Monday to Friday

Application Question(s):

  • How long is your expected salary?
  • What is your current salary?
  • What is you expected salary?
  • What is the reason that you are looking for other opportunity?

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • Customer support: 1 year (preferred)

Location:

  • Jalan Ipoh (preferred)

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