Workshop Executive

1 week ago


Johor Bahru, Johor, Malaysia Cycle & Carriage Bintang Berhad Full time

KEY RESPONSIBILITIES:

  • To assist in managing the daily workshop operations, including manpower, equipment, suppliers/contractors as per SOP and MBM WPC.
  • To achieve the monthly and annual workshop revenue target.
  • To achieve monthly and annual workshop productivity (>85%) and efficiency (>100%) target
  • To ensure ontime delivery to customers, as promised.
  • To ensure high repair quality and no comeback jobs.
  • To support frontline team in complaints management, when required.
  • To monitor workshop revenue on daily and monthly basis and to take the necessary actions to ensure targets are met.
  • To conduct daily morning briefing for all workshop staff.
  • To monitor the technician productivity and efficiency on daily and monthly basis, and to take the necessary actions to ensure targets are met.
  • To recruit, when required and ensure technicians comply to the training schedule as laid out by MBM and management to achieve the necessary skill level as required.
  • To manage the discipline of all workshop staff with regards to compliance to company policies e.g late comings and staff performance e.g. poor productivity/efficiency, disciplinary issues.
  • To monitor all WIPs an liaise with relevant departments to expedite repair works, especially difficult repair and customer complaint cases.
  • To ensure all repairs are performed according to DAG work procedures and standards, final control check conducted for all Vehicles and issues rectified prior to delivery to customer.
  • To ensure all workshop tools and equipment are always calibrated and in good working condition.
  • To plan and implement hand tools/special tools audit as per the SOP.
  • To ensure workshop is in compliance of all governmental and environment regulations.
  • To ensure all warranty documentation and processes are adhered to prevent any warranty rejection.
  • To prepare and submit all necessary TIPS reports as required by MBM.

KEY REQUIREMENTS:

  • Min Diploma/ Degree in Automotive Engineering or equivalent
  • Possess min 34 years of working experience in car workshop operations, preferably with min 12 years in supervisory level
  • Exposure in continental/ European car brands is a plus
  • Possess strong interpersonal, analytical and organizational skills and a team player
  • This position is open for Malaysian / valid PR holder only

Job Types:
Full-time, Permanent

Pay:
RM3, RM4,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift

Supplemental pay types:

  • Overtime pay
  • Yearly bonus

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