Client Care Executive international Bank

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

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Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.

_

  • Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients.
  • Play a supporting role in educating our customers around products and alternative digital banking platforms.
  • Expanding the customer base by upselling and crossselling banking products and services.
  • Manage customer complaints and feedbacks accordingly.

Job Requirements

  • Must possess at least an SPM.
  • Minimum 6 months of experience in Customer Service.
  • Strong command of the English language.
  • Excellent conversational and interpersonal skills.

Why Join Us?

  • Nearby public transportation (LRT).
  • Free Shuttle Service.
  • Opportunity to grow in the banking industry.
  • Quarterly incentives up to RM1000 for high achievers.

Salary:
RM2, RM3,800.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Attendance bonus
  • Commission pay
  • Performance bonus

Application Question(s):

  • What is your expected salary?
  • Are you able to start immediately?

Education:

  • STM/STPM (preferred)

Experience:

Customer Care Specialist: 1 year (preferred)

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