Guest Service Agent

Position: GUEST SERVICES AGENT (Full time #538664)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaSummaryThe Guest Services Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences.The Guest Services Agent will report to the Front...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

Position: GUEST SERVICES AGENT (Full time #537346)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaSummaryThe Guest Services Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. Responsible to meet and greet guests at the Front...

Traders Hotel Kuala LumpurTraders cater to savvy, passionate travellers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

Position: GUEST SERVICES CENTER AGENT - RESERVATIONS (Full time #535640)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaThe Guest Services Center Agent will report to the Guest Services Center Manager and forms part of the Front Office team who collectively deliver exceptional guest experiences. Delivering Mandarin Oriental...

1. To check the arrival file which require special requests like baby cot, extra bed,fruit basket etc.To register and assign rooms to guest according to individual needs to achieve guest satisfaction.To know categories, position, capacity, furnishing and price of every room in the hotel.To know procedures for blocking reservations, tour groups and their...

1. To check the arrival file which require special requests like baby cot, extra bed,fruit basket etc.To register and assign rooms to guest according to individual needs to achieve guest satisfaction.To know categories, position, capacity, furnishing and price of every room in the hotel.To know procedures for blocking reservations, tour groups and their...

Join Our Team at Arte by Thomas ChanWe're excited to announce an opening for a Front Office Guest Service Agent at Arte Mont KiaraLocation: Arte Mont Kiara, Kuala LumpurSalary: RM2,800 - RM3,200Benefits: Meal AllowanceBe part of a dynamic team in a luxury hotel setting. If you have a passion for hospitality and a flair for guest services, we'd love to hear...

Join Our Team at Arte by Thomas ChanWe're excited to announce an opening for a Front Office Guest Service Agent at Arte Mont Kiara Location: Arte Mont Kiara, Kuala Lumpur Salary: RM2,500 RM3,500 Benefits: Meal Allowance Preferably able to speak ChineseBe part of a dynamic team in a luxury hotel setting. If you have a passion for hospitality and a flair for...

Guest Interaction: Greet and assist guests during checkin and checkout. Provide information about hotel services and local attractions.- Reservation Management: Handle room reservations, modifications, and cancellations. Ensure accurate recordkeeping and billing information.- Customer Service Excellence: Respond promptly to guest inquiries and resolve issues...

Job Number Job Category Rooms & Guest Services OperationsLocation Fairfield by Marriott Chow Kit Kuala Lumpur, No 1 Jalan Datuk Haji Eusoff, Off Jalan Pahang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOrganize, confirm, process, and conduct all guest...

Additional Information (Malaysian Only)Job Number Job Category Rooms & Guest Services OperationsLocation Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, check-outs, room assignments, and room...

Additional Information (Malaysian Only)Job Number Job Category Rooms & Guest Services OperationsLocation Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, check-outs, room assignments, and room change/late...

Additional Information (Malaysian Only)Job Number Job Category Rooms & Guest Services OperationsLocation Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, check-outs, room assignments, and room...

Ensure all guest having a smooth check-in & check-out process. Upkeep of front desk in an optimal and effective manner. Ensure safety and comfort of hotel guest & employee. To know categories, position, capacity, furnishing and price of every room in the hotel. To know procedures for blocking reservations, tour groups and their respective check - in...

Represents the hotel to the guest throughout all stages of the guest's stay. Determinate's a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible.Verifies the guest's method of payment and follows established credit-checking...

Represents the hotel to the guest throughout all stages of the guest's stay. Determinate's a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible.Verifies the guest's method of payment and follows established credit-checking...

Job Description:The GSA reports directly to and be guided during her / his shift by the Duty Manager.The GSA will be the coordinator of the activity and would ensure the proper work of the guest relation operations.The GSA will participate actively in the Front Office activity. His/her mission is to reach the best satisfaction from all the guests staying at...