Executive - Customer Service, Mutual Gold

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia PUBLIC MUTUAL BERHAD Full time

To provide customer service and enquiries for our Mutual Gold Members - To maintain good rapport with all level of staff and Mutual Gold members to ensure effective liaison of operation coordination.

- To coordinate and liaising with other departments for Mutual Gold seminars and events - To plan, organize and execute customer relations plans for Mutual Gold Unit

Public Mutual Berhad, a wholly-owned subsidiary of Public Bank, is No.1* in both private unit trusts and Private Retirement Scheme (PRS) in Malaysia.

It commands a market share of 35.3%
and 43.5% for the retail funds sector and PRS respectively. The Company manages more than 170 funds in-house for over 5 million accountholders. The Company's investment philosophy is based on fundamental research with the objective of delivering superior and consistent returns over the medium
- to long-term. Public Mutual offers a comprehensive range of products comprising conventional and Shariah-based series of funds to cater to its investors' needs and risk appetite. The Company is also an approved PRS provider and offers nine core and non-core PRS funds to suit investors' age, preference and risk tolerance. In addition, the Company offers other financial planning services in the form of Investment Planning, Will and Wasiat Writing and Insurance/Takaful. Public Mutual has an extensive distribution force of more than 30,000 unit trust consultants (UTCs) and is supported by 31 customer service centres/branches nationwide. In addition, the Company is augmented by more than 260 Public Bank branches, which also function as Public Mutual's ubiquitous collection centres. *In terms of total retail fund size managed amongst private unit trust companies and PRS providers in Malaysia.

Source:
The Edge Lipper: 16 January 2023. **Source: The Edge Lipper: 16 January 2023.
Bachelor's or Equivalent

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