Customer Service Executive

Position: Customer Service ExecutiveLocation :Jalan Chan Sow LinWorking Hours :24hours rotational / 2 days off rotationalSalary: RM2,300 + Shift Allowance + Parking Allowance + KPI AllowanceContract :6 months (Renewable based on performance) Monitor and respond to the alarm signals within service level targets. Handle Inbound/Outbound call bilingually and...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Position : Customer Support ExecutiveWorking Hours: Monday - Sunday / 24/7 Rotational Shift(2 day off rotational - based on duty roster)Intake: Early September 2023 (Immediate Hiring)Location: Masjid JamekBasic Salary: RM2,500 + RM300 (Allowance) Attracts potential customers by answering product and service questions; suggesting information about other...

Responsibilities: Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure high...

JOB RESPONSIBILITIES:Responding to customer enquiries: A Customer Service Executive would need to respond to enquiries and concerns raised by customers. Customer inquiries may include the onboarding requirements, events & campaign details, fee structure, product features and etc.Resolving customer issues: In case of any disputes or issues, the Customer...

Job Requirement:Ability to work in night shift: Shift consists of 9 working hours and includes of 1-hour for rest.Communication : Fluent in English & Malay, ability to communicate in Mandarin is added advantageStrong communication skills: The ability to communicate clearly, confidently, and effectively with customers is crucial in this role. Customer Service...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Job Requirement:Ability to work in shift: Shift consists of 9 working hours and includes of 1-hour for rest.Communication: Fluent in English & Malay, the ability to communicate in Mandarin is added advantageStrong communication skills: The ability to communicate clearly, confidently, and effectively with customers is crucial in this role. Customer Service...

Position : Banking Customer Service ExecutiveWorking Hours: Monday - Sunday / 24/7 Rotational Shift(2 day off rotational - based on duty roster)Intake: March 2024 (Immediate Hiring)Location: Masjid JamekBasic Salary: RM2,500 + RM300 (Allowance) Attracts potential customers by answering product and service questions; suggesting information about other banking...

Become a product expert that help customers for best solution. Delivery High End customer service to clients Should be active on Social media so could understand the customer's concern.Requirements: Basic understanding of PC & mobile device troubleshooting 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred....

Position : Banking Customer Service ExecutiveWorking Hours: Monday - Sunday / 24/7 Rotational Shift(2 day off rotational - based on duty roster)Intake: Immediate Hiring - April 2024Location: Masjid JamekBasic Salary: RM2,500 + RM300 (Allowance) Attracts potential customers by answering product and service questions; suggesting information about other banking...

Position: Customer Service Inbound (Immediate Hiring)Intake Date : 29 March 2024Working Location: Bangsar, Kuala LumpurWorking Days :Monday - Sunday (2days off - rotate)Working Hours: 8.00am - 5.30pm/ 12.30pm pmBasic Salary : RM2,500JOB DESCRIPTIONS: To attend / answer incoming calls from customer, identify the problems and assist them to solve the problem...

The Role:As the Customer Service Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. Your work will directly impact the image of The Makeover Guys.What You'll Do: Provide professional customer service for service...

Role:Customer Service Executive -TechnicalTimings:Night Shift (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:ChatKey Skills: Customer Service Mandarin Cantonese english Customer Service ExecutiveQualification: Completed with SPM, UEC, ICGSE certificateLanguage: Mandarin, Cantonese & English Job...

Customer Service ExecutiveRequirement Proven working experience as a customer service representative or position with similar scope Working knowledge of customer service software, databases and tools Language requirement: English, Mandarin & Bahasa Malaysia Responsibility Job Description/ Responsibilities Ability to optimize and improve customer service...

Job Title: Customer Service Manager - Automotive IndustryLocation: MalaysiaKey Responsibilities: Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance indicators...

The Role:As the Customer Service Executive at The Makeover Guys, you will be servicing both the homeowners and agents. You will be working on the top 1% handpicked designer homes in Malaysia. Your work will directly impact our customer experience and sales.What You'll Do: Oversee the full cycle rental of our designer units Service and maintain good...

1. Perform Customer Service functions such as arranging patient's appointment, guests reception, case planning, billing, payment collections, attending to treatment and service enquiries through all channels of communication.Coordinate patient's appointment schedule with doctors and clinical staffRecord and compile patient's data and case...

Key Responsibilities: Provide accurate information to resolve issues that arise. Execute timely reports and analysis on Contact Center (CC) Operations. Adhere to Quality Assurance standards. Follow the duty roster set by the Supervisor. Attend regular customer service training, telephone etiquettes, and briefings. Assist in the preparation of other processes...