Customer Service Receptionist in Trx

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

Fresh Grad is encouraged to apply

Client Company:
Real Estate Company

Location:
TRX area (reachable by MRT TRX)

Working arrangements: 6 days per week, 7.5 hours per day

Job Scope:

a) Provides assistance and administrative support to the Customer Service Department.

b) Supervise the daily activities of the Customer Service Department.

c) Ensure that all owners & guest enquires are handling in a professional, efficient manner.

d)

Provide world class service in the areas of tenant handling, information, eg:
transportation, travelling, gourmet, building services and any other related.

e) To assist the Manager in the day-to-day running of the Admin. Department, specifically in the areas of Finance.

f) To assist the Building Manager/Asset Manager and/or its assigned Officer in supervising the day to day operations of the building;
g) To attend to residents' feedback and to answer all enquiries.

h) To assist the Building Manager/Asset Manager, and/or it's assigned Officer in the maintenance and management of the building;
i) To assist the Building Manager/Asset Manager, and/or its assigned Officer in value enhancement projects of the building;
j) To ensure timely update on the residents' records.

k) To attend to the renovations, moving in and out; and ad hoc servicing request of the residents and owners and ensure compliance to the building by-laws.

Requirements:

Min education level :

SPM

  • Able to converse Mandarin, English and Malay

Pay:
RM3, RM4,000.00 per month

Schedule:

  • Rotational shift

Education:

  • STM/STPM (required)

Language:

  • Mandarin (required)
  • Bahasa (required)
  • English (required)

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