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Collections and Customer Experience

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia CCR Networks Sdn Bhd Full time

JOB DESCRIPTIONS:

  • To call and follow up with customers on their outstanding payments.
  • To negotiate favourable payment arrangements for settlement of account outstanding.
  • To assist customers with any existing disputes to enable them to make full settlements.
  • To handle basic administrative functions.
  • To handle ad hoc assignments.

REQUIREMENTS:

  • Computer literate.
  • Good communication and negotiation skills in Bahasa Malaysia and/ or English.
  • A resultoriented person who is able to work under pressure and long hours to achieve target.
  • Having experience in customer service, collection or related industry is an added advantage.
-
Malaysian citizens only.

WHY JOIN US?

  • We have been in the business of debt recovery since year 2003 and have established a nationwide debt recovery network with branches throughout Malaysia.
  • We offer an attractive remuneration package comprising of competitive base salary, commissions and other incentives.
  • We offer career advancement opportunities aimed at recognising performing staff.
  • We reward our performing staff with annual increment and overseas trip.
  • We are provide Medical Card for staffs who serve a year and above.
  • We organise weekly sport and recreational activities aimed at creating harmony and reducing stress at workplace.
  • Our Headquarters office is centrally located in Kuala Lumpur and accessible by LRT Masjid Jamek and Bandaraya Stations and KTM Bank Negara