Front Office Executive

2 weeks ago


Kuantan, Pahang, Malaysia Hotel Grand Continental Kuantan, Pahang Full time

JOB DESCRIPTION
-
To ensure the maximization of room revenue and profit and maintaining a consistently high standard of customer service within the department:


  • Has a direct line of authority over all Front Office personnels within the Hotel and a liaison role with all other Department Heads:
-
To achieve a maximum occupancy and average rate at all times:


  • To oversee day to day operations, ensuring a high standard of customer relations service within Front Office:
-
Ensure Front Office operates with a sales attitude, and are aware of room sales/revenue targets**:


  • To coordinate closely on room availability with Sales Department:
-
Adhere to company credit policies and maintain ongoing cost controls and minimize departmental expenses**
Job Type: Contract

Salary:
RM2, RM3,000.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Day shift
  • Early shift

Ability to commute/relocate:

  • Kuantan: Reliably commute or planning to relocate before starting work (required)


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