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Customer Service Executive Wfh
4 months ago
JOB REQUIREMENTS:
- Excellent communication and writing skills in
English and
Bahasa Malaysia
- Able to communicate in
Mandarin
and Cantonese.
SPM leavers are encouraged to apply.
- Able to work on
rotational shifts
- Prior working experience in the
call service industry will be an added advantage. - Good problemsolving skills and ability to perform under a high paced working environment.
- Age Group
:1860 years old.
JOB DESCRIPTION:
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issues related to the company's products.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
Job Types:
Full-time, Contract
Contract length: 24 months
Pay:
RM3, RM4,250.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Shah Alam: Reliably commute or planning to relocate before starting work (preferred)
Education:
- STM/STPM (preferred)
Language:
- Mandarin (preferred)
- Cantonese (preferred)