Customer Service Coordinator
1 week ago
Requirements:
- Proficient with Microsoft Excel and Words
- Meticulous and detailoriented
- Self
Job Scope:
- Handling inbound calls and making outbound calls to our existing pool of customers (mainly to gather feedback, attend to customer queries & schedule appointments)
- Maintain good rapport with both new and existing clientele.
- Handling and planning of daily schedule for 10 Technicians.
- Preparing of schedule letters to customer
- Raising of credit notes for any miss services
- Doing of posting and compilation of reports
- Work closely with all departments in daily operation
- Assist line manager in daily operation issues
- Others adhoc duties as assigned by Team Leader/ Line manager
Job Types:
Full-time, Permanent
5.5 days week
9.00am to 6.00pm / Saturday 9am to 1Pm
Location:
Jalan Nusaria, Taman Nusantara, 81550 Gelang Patah, Johor.
Relevant experience in job scope will be advantage
You Can WhatsApp Your Detailed Resume To For An Interview.
Job Types:
Full-time, Permanent
Pay:
RM2, RM3,000.00 per month
Benefits:
- Health insurance
- Professional development
Schedule:
- Day shift
Experience:
- Microsoft Word & Excel: 2 years (preferred)
Language:
- Good English (preferred)
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