Customer Service Coordinator

1 week ago


Gelang Patah, Johor, Malaysia Innovative Pest Pte Ltd Full time
We are looking for the right people to join our team.

Requirements:

  • Proficient with Microsoft Excel and Words
  • Meticulous and detailoriented
  • Self
- initiated and hardworking individual who is able to work in a team and independently in a dynamic environment with minimum supervision.

Job Scope:

  • Handling inbound calls and making outbound calls to our existing pool of customers (mainly to gather feedback, attend to customer queries & schedule appointments)
  • Maintain good rapport with both new and existing clientele.
  • Handling and planning of daily schedule for 10 Technicians.
  • Preparing of schedule letters to customer
  • Raising of credit notes for any miss services
  • Doing of posting and compilation of reports
  • Work closely with all departments in daily operation
  • Assist line manager in daily operation issues
  • Others adhoc duties as assigned by Team Leader/ Line manager

Job Types:

Full-time, Permanent
5.5 days week
9.00am to 6.00pm / Saturday 9am to 1Pm

Location:

Jalan Nusaria, Taman Nusantara, 81550 Gelang Patah, Johor.

Relevant experience in job scope will be advantage

You Can WhatsApp Your Detailed Resume To For An Interview.

Job Types:

Full-time, Permanent

Pay:
RM2, RM3,000.00 per month

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Day shift

Experience:

  • Microsoft Word & Excel: 2 years (preferred)

Language:

  • Good English (preferred)
Expected Start Date: 05/02/2024
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