Housekeeping Team Leader/ Supervisor
1 week ago
Duties and Responsibilities:
- Inspect guest rooms, public areas, swimming pools, gymnastics room, common walkways of Golf staff hostel, etc, after being cleaned by Housekeeper to ensure quality standards.
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning and update status of departing guest rooms.
- Assist Housekeeping Department in supervising daily Housekeeping activities.
- Act as a liaison to coordinate the efforts of Housekeeping, Laundry, Engineering and Front Office.
- Document and resolve issues with discrepant rooms with the Front Office Department.
- Prepare, distribute, and communicate changes in assignment sheets/workboards.
- Communicate and handover unresolved issues to next shift Housekeeping Team.
- Assist Executive Housekeeper in training, scheduling, evaluating, counseling and coaching employees.
- Respond promptly to requests from guests and other departments.
- Identify and report preventative or other maintenance issues in public areas or guest rooms.
- Contact Engineering Department directly for any urgent repairs.
- Deliver guest requests and set up furniture items in guest rooms as requested.
- Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens and trash placed near Housekeeper carts.
- Clean, maintain, and store cleaning equipments.
- Any other duties and responsibilities as assigned by the immediate superior as and when necessary.
Job Requirements:
- Minimum SPM, Certificate or Diploma in any field or equivalent.
- Minimum three (3) years supervisory experience with hands on experience in cleaning and maintenance tasks in the Housekeeping field in hospitality and/or hotel industry.
- Good knowledge and experience in industrial cleaning equipment and products.
- Good communication skills in English and Bahasa Malaysia.
Pay:
Up to RM4,000.00 per month
Benefits:
- Free parking
- Meal provided
- Opportunities for promotion
- Professional development
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