Housekeeping Supervisor

1 week ago


Gelang Patah, Johor, Malaysia AMANSARI HOTEL NUSAJAYA Full time
1. Perform secondary duties as assigned by the Executive Housekeeper.

  • Report on adverse guest comment as and when required.
  • Establish a record of guests' preferences; especially regular guests and long-term guests.
  • Ensure that interactions with guests are handled in a professional manner and adhere to Hotel's policies and procedures.
  • Enforce and improve quality and service standards and procedures.
  • Prepare duty rosters for all staff according to local requirements and forecasted occupancy in the absence of Executive Housekeeper.
  • Carry out on-the-job training and off-the-job training on regular basis.
  • Create a positive and highly motivated working environment.
  • Act as a communication tool for information dissemination and workflow.
  • Ensure supplies are ordered as per usage factor or occupancy forecast.
  • So supervise daily room assignment.
  • Carry out inspection all VIPs rooms, floors, pantries and other area on daily basis.
  • Ensure and maintain proper / correct way of handling equipment - carts / baskets.
  • To ensure and maintain high cleaning standards on all floors.
  • To ensure appropriate stock level of linen, cleaning and guest room supplies.
  • To carry out inventory check on linen and guest room supplies on random basis.
  • To coordinate the maintenance of carpet and upholstery in all guest rooms.
  • To carry out job rotation with other supervisor in order to be conversed with all areas in the Housekeeping Department.

Job Types:
Full-time, Permanent, Internship, Fresh graduate

Pay:
RM2, RM2,800.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Meal provided
  • Opportunities for promotion

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Nusajaya: Reliably commute or planning to relocate before starting work (required)

Experience:

- housekeeping: 2 years (preferred)

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