Customer Service Up to 3k petaling Jaya

2 weeks ago


Subang Jaya, Selangor, Malaysia Glob Pro BrainHunters Full time

Location:
Petaling Jaya


Salary :
RM2500-RM3000


  • Providing accurate information and resolving customer issues related to digital banking products and services.
  • Ensuring timely and accurate documentation of all customer interactions in the company's CRM system.
  • To meet the Key Performance Indicator (KPI) monthly.

Job Requirement:

  • Possess a Diploma or Degree in related fields.
  • Minimum of 1-2 years of customer service experience in a contact center environment.
  • Have a minimum of 1 year of experience in the Financial Services industry (e.g., Banking or Insurance).
  • Excellent verbal and written communication skills in English is mandatory.
  • The ability to speak in Mandarin will be an added advantage.
  • Proficient in Microsoft Office and experience working with CRM systems.

Benefits:

  • Medical Reimbursement
  • Optical and Dental Claim
  • Parental Leave
  • Opportunities for Promotion

Job Types:
Full-time, Permanent

Salary:
RM2, RM3,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

Customer Care Specialist: 1 year (preferred)

Language:

  • Mandarin (preferred)
  • Bahasa (preferred)


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